Support Worker (Current Employee) – Lincoln – 13 August 2017
A typical day at work would include supporting young adults with challenging behaviour with personal care financial support and day to day lives in the community attending medical appointments and exspamding their social lives, taking the clients to things that they enjoy I.e bowling swimming ice skating and cinema
Team Leader (Current Employee) – Newark-on-Trent, Nottinghamshire – 26 April 2017
Our shifts are very hectic at present and I enjoy giving persnal care especially to some residents that usually refuse then I feel I have done a job worthwhile, I enjoy most parts of the job other than when someone passes away which can be very hard.
Support Worker (Former Employee) – Lincolnshire – 3 March 2017
Horrendous. No organisation from above. No support for employees. Rubbish pay, flat rate, regardless of unsociable hours. Unreasonable expectations on staff in terms of what can be reasonably achieved with the clients in the community. Favouritism towards those who are pally with management or on an old, better contract. Hated every second of it.
Key Worker (Current Employee) – London, Greater London – 27 January 2017
It's a very welcoming company, this role is not for lazy people. if your the type of person that likes sitting down, then this job is not for you. The pay is good and you can do over time if it's available. and there is room to grow in this company.
Support Worker (Former Employee) – West Midlands – 10 October 2016
Where do I start, worked for Heritage Care in the West Midlands area, absolute shocking place, management is rarely seen and when they do show their ugly faces, you get abuse in sexist form or petty form. Client was allowed to run riot with no regard for staff or the poor neighbours and unsuspecting community!! client was neglected and no given the correct psychological help... a disaster and police incident waiting to happen. Area manager was a cretin who was not fit for their job!! I would strongly recommend that anyone would avoid this company at any cost, wages are poor you get no social life and just leave work unhappy instead of happy and feel as if you made a difference which you should in our line of work. It was funny reading the job description, really feel sorry for the next person foolish enough to sign up!!
Support Worker (Current Employee) – Bourne, ENG – 2 July 2015
I thoroughly enjoy working for Heritage and find the other staff very friendly. A typical day at work is -- there is no typical day at work as every day is different as every day we are dealing with people who have complex needs and these can change from day to day depending on their health and what is happening during that period i.e. if a trip out is planned.
Friendly staff, feel good factor for helping people
Support worker (Current Employee) – Bourne, ENG – 21 April 2015
During my time working with Heritage care I believe I learnt many new skills such as giving medication and even improving my cooking skills. The staff I worked with were all very friendly and were always there to help if I was ever stuck with anything. Management were also very supportive if I had an problems within work or even outside work. The hardest part of the job was when the clients were challenging, this is because there would be times when they would become challenging for the whole shift and you would go home very drained, however I enjoyed every moment of it. My most enjoyable part of the job was when the clients learnt something new, for example learning how to swim or read at a higher level. a typical day at work would consist of supporting the clients with personal care and day to day activities such as shopping or going out to places such as the cinema or for lunch.
Care-Assistant (Former Employee) – Hazlemere, ENG – 13 March 2015
Day shifts are either 7 am- 2:30 pm or 2 pm- 9:30 pm, each with a 15 minute break and 30 minute lunch break. Personal care is delivered to the residents with only as much assistance provided as they require. Food is served 3 times a day. Rest of the time is spent socialising with and entertaining the residents. I learned a lot of key skills; teamwork, patience, empathy and training is provided and paid for. Management are approachable and friendly. Co-workers are cooperative and friendly with like minded attitudes about caring for others. Hardest part of the job is the attachment which can be made with residents who are terminally ill and the level of cooperation the residents are willing to show whilst delivering personal care does often require patience. The most enjoyable aspects of the job are seeing the appreciation the residents show for helping make their lives more comfortable and getting to meet new staff and make great friendships.
Laundry Assistant/Housekeeper (Former Employee) – Hatfield, ENG – 1 January 2015
Sort, wash,dry, iron residents clothes along with bed linen and towels,then return residents clothing to their rooms. I was the sole laundry assistant so worked under my own supervision. The hardest part of the job was meeting requirements when machines broke down. The most enjoyable part of the day was the satisfaction of knowing that the residents had clean respectable clothes to wear.
Support Worker (Former Employee) – East London – 26 July 2013
I enjoyed working with service users and it gave me an insight of working within the Mental health srvices. It gave me experince in working in stressful situations. It was really very challenging, working with service users, staff and relatives.
Temporary Training Administrator (Former Employee) – Loughton, ENG – 11 July 2013
I only worked at this job for 3 months as i had not long been made redundant, it was a help for me aswell as helping out a friend who needed the extra staff for that time. The job included, writing and responding to emails and phone calls. Preparing daily work sheets and general office duties.