HSBC Employee Reviews

Found 787 reviews matching the search
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Sales Adviser
Sales and Service Adviser (Former Employee) –  Leeds, West Yorkshire18 September 2017
Dealing with inbound calls from customers
Working long hours - very repetitive.
Managers took a long time over marking calls and nit picking the slightest thing, and being obsessed with call scripts
Pros
Good canteen
Cons
Picky managers nit picking, shifts all hours of the day!! Bonus not materialising
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selling
Cashier (Former Employee) –  South East London, Greater London5 September 2017
to much sell sell sell , if your in debt surely the answer is to try to pay that off that one not get another bigger loan instead ? or is that just me
Pros
fee free bank account
Cons
sell sell sell
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See cv
Accounts Payable/Expenses Administrator (Former Employee) –  London, Greater London4 September 2017
Meeting key deadlines everyday
Talking and liasing with teams,depts,managers,supervisors regarding ap matters
Chasing up on approvals
Payment supplier and employee runs
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Great place to work
Customer Service Representative (CSR) (Former Employee) –  Malton, Pickering, Kirkbymoorside3 September 2017
I have gained a lot of experience with this company, with their excellent training and miss the excitement of different challenges that came with it.

I would recommend working for them if this is the job for you.
Pros
Great staff, fantastic working environment, good scope for progression in the compny
Cons
Many branches closing so location is a problem and wages are not brilliant
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great place to work
Filing Clerk (Former Employee) –  Birmingham2 September 2017
This is a great company to work for.
from the management to the workplace culture.
i learnt a lot from working here.
most enjoyable part of the job was team meetings
Pros
progression
Cons
none
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no training given
Premier Associate (Former Employee) –  Kent1 September 2017
no comprehensive training given, was expected to learn from an overworked member of staff who didnt have time to complete all of there generic day to day tasks let alone train a new extrant with no previous in house expierience.
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hsbc review
client asset and money control officer (Current Employee) –  Whiteley, Hampshire1 September 2017
good place to work, always busy and feel as if days go quickly.
management can be good and bad depending on what team leader is in that day. I really enjoy working with the people in my team as we have a good friendly work relationship.
Pros
benifits are good
Cons
low pay for work load
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Small fish in a big pond
Process Consultant (Current Employee) –  Chester, Cheshire30 August 2017
HSBC is such a large company that it loses the 'personal touch' of working for a smaller company. Felt sometimes like just a number to some of the higher management, whereas had worked closely with them in previous smaller companies.
Flexible working is great, finding the right team of people to work with makes it fantastic.
Lots of red tape to get through to get anything done.
Pros
Flexible working
Cons
Too large of an organisation
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Fantastic place to work
Customer Service Advisor (Current Employee) –  Leeds, UK29 August 2017
Great, relaxed and fast paced environment to work in. Colleagues and managers are fantastic to work with and HSBC has a great work culture throughout the business.
Pros
Great benefits, discounted canteen, sacrifice scheme and many more
Cons
Lack of shift patterns
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Productive and fun workplace.
Junior Processing Clerk (Former Employee) –  London, Greater London28 August 2017
Great place to work. Great team members and good management. Workplace culture was great and i learned great customer service skills. There was nothing hard about the job. Good attention detail required.
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Monotonous, tiring and repetitive
Customer Service Representative (Current Employee) –  England21 August 2017
Filled with staff who coast in their current position with no drive for progression and stop progression of others.

Is a very "who you know" company rather than performance based.

Terrible salary for the level of work and responsibility.
Pros
Good holiday/sickness
Cons
Poor salary, poor attitude amongst staff
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Shah
Receptionist (Current Employee) –  Borough Station21 August 2017
Rubbish never would work here again there rude and unhelpful they fire you without notice and never give you a chance to speak never would I work here ever again
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Great overall
Customer Service (Current Employee) –  Leeds, West Yorkshire21 August 2017
Fantastic facilities.
Great environment.
Understanding and supportive managers.
Team atmosphere.
Some departments are seriously under-trained.
Some managers are far superior to others.
Love the site.
Love the benefits.
Pay could be better but it always goes up.
No intention of leaving right now.
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demanding
Customer Service Officer (Former Employee) –  Edinburgh business centre19 August 2017
very fast paced call centre with high standards and very demanding call from customers. Targets must be met. stringent procedures for the role of the job
Pros
Staff Loans
Cons
none
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Business Transformation
Contract Design Manager, HSBC (Contractor) (Current Employee) –  Sheffield18 August 2017
I have been very fortunate to work as a contractor in HSBC for 2 years across many transformation projects. in this time I have worked collaboratively on a global scale and have made significant changes/ differences to the Bank. There is a significant transformation programme and I have loved working on all the aspects of Contract Management.
Pros
flexible working
Cons
none
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Insightful and varied role
Global Data Readiness Deployment Lead (Former Employee) –  London, Greater London18 August 2017
A fast paced and quick changing environment, with some strict guidelines due to the DPA. An interesting, and sometimes rewarding programme to work on, learnt a great deal. My were friendly and knowledgable and a pleasure to work with, taking each challenge head on
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productive work place
Administrative Support (Former Employee) –  London17 August 2017
one of the best job working in canary walfe where i was able to get the understanding and knowledge of the banking industry where i was helping out in the Globule department.
Pros
free everything
Cons
long hours
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Very professional company to work for
Data Migration Analyst (Current Employee) –  Canada Water17 August 2017
HSBC is very flexible as given a home based contract so never need to go in the office, but they expect you to work longer hours, project based work never defined.
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Good company to work for
Collections advisor (Former Employee) –  Birmingham, West Midlands16 August 2017
Collections Advisor- Role is a very good role to get into with no previous banking experience as you get full training which can assist in your career after

this shifts were a little frustrating as it would be a full week of early shifts then a full week of lates
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Demanding sales targets
Customer Sales Advisor (Former Employee) –  High Blantyre15 August 2017
Working in sales is very demanding and can get very busy. The customers require individual assistance while trying to adhere to sales targets. Sales role can be chosen out of training so a choice of shift patterns was available allowing better work/life balance.
Pros
Shift choice
Cons
sales targets
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Overall rating

4.0
Based on 8,108 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.8
Job Security/Advancement
3.6
Management
3.7
Culture
3.9