Full on role with interaction of public. Great satisfying job but not rewarded properly. Low morale in branches.
Pros: good team who help each other out in jobs
Cons: work done outside paid working hours with no recourse, no set time to pursue training needed as constant interruptions, should have allocated time for training not fitted in between customers, one hour each way travelling time.
Non stop activity from the moment you enter the building,
I've learned how to deal with all sorts of customers both sides o the counter,
Management can be negative because of pressure from above, or helpful in times of exceptional trials in life,
Co-workers co-operate together especially when short staffed,
Getting up at 6 am to leave home at 7 am to – more... travel to work and not getting back till 6.30 pm,
Helping someone find their way through the maze of accounts and services on offer, helping them be confident using the facilities they are expected to understand in this age of technology. – less