HSBC Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun Place to Work
Business Specialist (Former Employee) –  kings road chelsea12 February 2018
The management is accommodating to your wellbeing, they allow for flexible working hours. They help you gain professional qualifications to help you progress to the next level.
Pros
good progression
Cons
bad managemtn
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good team
Cash Supervisor (Former Employee) –  London, Greater London11 February 2018
The team was great and the immediate managers were good too. Working in a busy branch gave me a good experience. Sticking to deadlines and working well under pressure were some of the skills I acquired.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good Place to Work
Sales Floor Manager and Universal Banker (Current Employee) –  York, North Yorkshire9 February 2018
Even though 'Targets' do not exist in banking anymore, 'Expectations' are very high and at times asking a lot of even someone with a lot of experience like myself. This is probably the hardest part of the job.
The job can be fulfilling as weekly/daily we get a chance to make a differernce in peopl's lives.
You learn A LOT on the Job ranging from a whole range of financial services, more than an outsider to banking would realise.
HSBC's people are very good to work with, a fairly young work force with sales backgrounds.
Pros
Benefits
Cons
High Expectations and Slow progression
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace
Customer Service (Former Employee) –  East Ham6 February 2018
HSBC is a very busy bank. Branches worldwide are always busy but try their best to reach your needs. They are fun to work with but are very dedicated to get work finished.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
challenging and Dynamic
MI & Reporting Team - SENR OPERATNL DATA RPRTG MGR (Former Employee) –  Birmingham, West Midlands5 February 2018
Over the years working within HSBC, has been both rewarding and progressively challenging. The overall atmosphere and people, are what made getting up each morning worthwhile.

The challenging times that all financial institutions are facing now made it a necessity to make some very difficult decision, which had a dampening affect on the spirits of the people working there.

That being said if you are driven and willing to work hard and put in the hours there is a real chance for progression within this international company.
Pros
Health Care, Progression
Cons
Long hours are expected
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work with future prospects
Fund Administrator (Former Employee) –  Gyle5 February 2018
A great place to work, fun, friendly and full of career options. Great pension and health benefits. Supportive and offers great work/life balance. Great place to start out a career path.
Pros
work/life balance and benefits
Cons
Shifts 365 days a year, so you may work Christmas day
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
regulated
Cashier (Former Employee) –  Crawley, West Sussex, Horsham, reigate , redhill2 February 2018
due to being a bank most work is highly regulated. updating of skills changed with every change of regulation. normally very busy. performance was the key driver. hardest part when shortstaffed trying to do too much at one time.
Pros
regulated
Cons
long hours
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good prospects for hard workers
Business Analyst (Former Employee) –  Sheffield, South Yorkshire28 January 2018
I worked at HSBC for many years inspired by a generous pension package. I worked in IT development and operations in a variety of roles made possible by the size and scope of the company.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Big financial institution
Collections Advisor (Current Employee) –  Birmingham25 January 2018
Massive company to work for but starting salary is very very poor. The training is far too long and some of the trainers are quite arrogant. They seem to be conflicting each others knowledge, in which surely they should all be going off the same training material guidelines. The turnover of staff is a joke, lots of empty desks on call centre floor. The canteen is very expensive and takes a long time to get served.
Pros
City centre location
Cons
training is too long!!
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Overall a great experience
Campaigns manager and Customer Comms manager (Former Employee) –  London24 January 2018
This was my first permanent client-side role moving from agency.
It was a great experience for me overall. I was fortunate to work within a great time and had a brilliant and supportive manager. Worked on some really interesting projects that were both challenging and rewarding.
I built very good relationships with stakeholders and also made some real friends here!
However, the downsides of working for such a huge company are prevalent (process, too much unnecessary procedures (mostly duplication), can feel a bit invisible (need to work hard to be noticed).
Salary generally not too great but staff benefits are good including good pension and private healthcare.
Pros
Learning experiences and challenges
Cons
Process inefficiencies and overload
Was this review helpful?YesNo 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Global Strategy Manager- Customer Data Programme (Current Employee) –  London21 January 2018
Great Place to work and very motivating senior management.
Lots of opportunity for different roles.
Work place culture is very good and supportive.
Overall a great place to work
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Hbsc
Customer Service Officer (Current Employee) –  Walsall, West Midlands21 January 2018
Universal banker role - working in financial sector. carrying out reviews. Good working culture, good values, progression very slow. opportunities to progress are limited, management do not encourage progression
most enjoyable part of the job - helping customers achieve their goals
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Hsbc work
Regional FX Manager (Current Employee) –  London and North England17 January 2018
Good workplace to be at. Spent 17 years at the company and learned a great deal.

Lots of different avenues to take within HSBC as such a large organisation. Take your pick from roles in different areas and different countries to understand more about the business.
Pros
Varied roles and lots of movement is possible
Cons
Bank culture can sometimes be stifling
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Manifests a misogynistic culture
Risk Analyst (Current Employee) –  Canary Wharf, Greater London16 January 2018
It's fair to say the experience at HSBC very much depends on the department you work in, however Canary Wharf manifests a debilitating, misogynistic culture. Unfortunately the company does not practise what it preaches and despite having head quarters within the most multi culturally and ethnically diverse places, the work place certainly does not represent this. Disappointing as women are encouraged to pursue admin roles, very few women hold senior managerial or indeed managerial roles.
Pros
Flexible working
Cons
Under represented workplace
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
no comments
Service Manager (Current Employee) –  London, Greater London16 January 2018
no comments. I prefer not to say. Building trust is needed before any questions are asked. May answer your questions in the near future. For now no comments.
Was this review helpful?YesNo 6Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
productive but stressful in branches
Business Specialist/ Portfolio analyst (Current Employee) –  London, Greater London15 January 2018
my role in HSBC as a business specialist involves working with customers, dealing with a big amount of admin work and reaching targets. I have noticed that my colleagues in general struggle to meet the set targets and they often get stressed due to the workload we are supposed to finish in a set amount of hours. The salaries are lower then average for a bank, however, there is a friendly environment in the branches with a lot of young people who work there.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good money and benefits
Head Office Branch Liaison (Former Employee) –  Scotland14 January 2018
enjoyed the job most days. there are areas you can move to in order to find whats best suited to you. learned about banking and complaints procedures etc
atmosphere was good most days
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very stable if you like sales
Various Positions (Former Employee) –  London10 January 2018
Changed a lot in the many years I was there. Customer Service became a thing of the past and I didn't like the pressure put on you to sell.

Made a lot of friends and the social life was brilliant.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very Good Employer
Loans Administrator (Former Employee) –  Canary wharf, London8 January 2018
Professional environment, talented individuals always willing to go the extra mile to complete the job at hand and help others, very good work ethics.

Training given for the role and opportunities always arising and staff encouraged to seek employment within different areas of the bank.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good
Customer Service Advisor (Former Employee) –  Manchester Central6 January 2018
At work we were on the phones taking inbound calls as part of a safeguarding process from a customers around the world, all with different queries and problems.
Pros
work hours
Cons
none
Was this review helpful?YesNoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at HSBC. Our community is ready to answer.

Ask a Question

Overall rating

4.0
Based on 8,920 reviews
53.4K
43.2K
31.7K
2371
1229

Ratings by category

3.9Work/Life Balance
3.8Salary/Benefits
3.6Job Security/Advancement
3.7Management
3.9Culture