Sales Associate, East England - 11 March 2018
For a student looking for a part time job while at college, I would advise against having a job here. While the pay for a teenager is higher than in other retail jobs, the role is very demanding with lots of training needed to be done at home and lots of processes learnt, which is difficult to do unless you do a considerable amount of hours.
You do learn how to sell effectively and deal with some great products, however targets set tend to be high, which again isn’t always easy to achieve and make up when you don’t do as many hours, especially when you consider that footfall is considerably lower now due to the pressures in the retail market, something that in my experience my manager failed to appreciate. As footfall was low, shifts would be particularly dull once all cleaning roles would be done and thre was nothing more to do, but wait for customers. Commission is available, however this was never given, again due to the high targets. The various staff incentives however where enjoyable. As Sales Associates, we were expected to follow a script with each customer which I found made each interaction awkward and reduced the ‘personal’ element, but when we were mystery shopped we were judged on this script, so it was something we had to follow.
If you have a keen interest in jewellery and watches and are able to commit time and effort to do all necessary training then I have no doubt this would be a good company to work for, with training and progression in place, however if you are looking for a retail job while at school or on the side as I was or indeed a professional sales role, then I would look elsewhere.