Sales Advisor (Part-time) (Former Employee) – Stratford, Greater London – 21 November 2017
I loved working at H&M. The best part was helping the customers finding the items that they wanted and seeing the satisfaction on their faces. At times it was high demanding with lots of things to do, and everyday is different. Working at H&M taught me how to develop costumer loyalty and good communication skills. It's very easy to be feel pressured and stressed when the shop is full, and there aren't many staff to help. However, the team leaders and the manager were so supportive especially because it was my first job, that I didn't have much to worry. The pay is decent if you're a student and looking for a summer job or part time job. If you're a fan of H&M then the discount will really make the job experience even better! Also the people I worked with were very friendly and fun! There's usually lots of young peogle working there so it definitely feels like home!
Sales Advisor (Former Employee) – East Kilbride – 20 November 2017
Great for worming during college free time for extra money. Wasnt my ideal job but it funded christmas presents and birthdays. Only temporary staff and wouldn't recommend long term unless your in retail.
Working at H&M was hard work. It's a very fast-pace environment and pushes you to work at you highest ability. Everyone in the workplace is friendly, and works together as part of team to help everyone achieve and progress within the company.
Department Manager (Current Employee) – Kettering, Northamptonshire – 8 November 2017
Working at the heart of a fast paced fashion business, I am responsible for creating an environment that inspires customers to explore their personal style. I support, lead and manage a team to deliver the best shopping experience for customers. I actively drive sales and ensure myself and my team deliver direct and indirect customer service. I manage stock levels and take key decisions about stock control and lead a delivery team to ensure efficient and effective garment flow, aiming to increase sales. Analysing sales reports on a weekly basis allows me to keep track of selling and initiate actions required to reach sales targets. I make sure I meet the expectations of customers and colleagues at all times and handle all customer feedback to the best of my ability.
I have learnt to prioritize tasks and work better in leading a team. Working as a team and having a 'family' feel is the most enjoyable part of my job. If my staff are happy then I am happy.
Sales Assistant (Current Employee) – Cheltenham – 6 November 2017
Horrible management, there seems to be a huge divide between sales assistants and managers.
The pay is awful, bringing home less than £1000 pm for working full time hours.
Forced to stay behind, they say it’s paid but I’ve never been for the times we have stayed behind, sometimes this can be upto an hour extra.
Managers disappear and are never available on the shop floor, the most stressful part of the job is how understaffed they are all the time, it’s like working the jobs of 5 people. Holidays are difficult to book off as there’s such a bad staff shortage situation. Expected to work sometimes 6-7 days in a row and never get weekends off.
Really not worth the stress for the low pay.
Some of the staff are lovely
Managers, long hours, no time off, extremely low paid
Cash Office Assistant/Sales (Current Employee) – London – 6 November 2017
HM expects a lot from workers. Sometimes too much, and often people are very demotivated due to that. There are good days and bad days. Hardest part of the job is not getting paid enough for all the responsibilites they add on you.
Sales Assistant (Former Employee) – Hounslow – 3 November 2017
Well it was my first job and i managed to stick by it for two years, management changed a million times and the work place was extremely draining, we always closed late and were ending up clearing rails for 3 hours. My life revolved around H&M, i would come home with terrible back pain and absolutely shattered. The management are racist and rude eastern Europeans who probably think any coloured person is a monkey. The pay is alright and the environment is horrific, worst customers you could ever meet. Lets just say this place built character for me, i feel like it was a life skill.
Sales assistant (Former Employee) – Oxford Circus, Greater London – 2 November 2017
Great environment to work in,. I gained a lot of skills and improved my customer service skills. I was able to work in a team and work independently. My colleagues were very friendly and overall I enjoyed my time in H&M.
Sales Advisor (Part-time) (Current Employee) – London, Greater London – 1 November 2017
Overall H and M is a great company, but as of recent their have been many problems with employees, a certain level of duty of care is required from managers, head office etc bit this has not been shown. The level of care and interest shown and given to employees have become terrible. Always short staff,unable to give our all as we don't have enough staff.
Great place to work if you want fashion retail experience
Sales Assistant (Former Employee) – Manchester, Greater Manchester – 31 October 2017
Great place to work if you want to gain work experience in retail. You are able to gain hands on retail and product knowledge, as well as experience in working with diverse teams. Giving customer service and working towards store and staff targets.
Sales assistant (Former Employee) – Banbury – 21 October 2017
The company is fast paced and busy which means you can progress easily and quickly as long as you work hard and to the best of your ability. The staff benefits are good, the management team i worked within were loyal and trustworthy. I thoroughly enjoy working with the company. More pros that cons, although some days are long and difficult, other things make up for it.
The typical day at work included interacting with customers, serving, handling money and giving good customer service. The most enjoyable part of the job was working with colleagues who made you feel included and worthy.
Sales Advisor (Former Employee) – Luton – 16 October 2017
It is a great job, I wish I had stayed working there because some of the management genuinely will help you in case you want to progress. Also if you feel uncomfortable at any time they will take care of it.
They have great deals sometimes for who works there such as 40% off in all items. NOT AT ALL TIMES.
They do call a lot randomly to fulfill certain shifts.