Sales Assistant (Former Employee) – Enfield, Greater London – 6 September 2017
A company that accepts racism despite taking it to head office. After probation period excuses to get the free watch as a gift. Never got it in the end despite being entitled. Poor communication. A company that would not recognise the efforts you put in.
Fossil is a lovely place to work. I have met so many new people that very quickly become close friends. During the summer its fairly quiet but come winter, we get very busy very quickly! A very good location for the store and a decent team. We pride ourselves on the happiest team in Gunwharf.
Sales Assistant (Former Employee) – London, Greater London – 18 August 2017
Great experience to work with different products from Watches to leather goods, there is an assortment of products. Many skills and knowledge acquired from this workplace regarding your customer service skills.
Supervisor (Former Employee) – Cambridge – 19 April 2017
Fossil is a great company to work for with a fantastic work ethic and great perks. Working mainly with watches and handbags, Fossil were great at providing the information needed to sell effectively to customers.
The people who work there are constantly friendly towards other workmates and towards the customers. The most enjoyable part of working there was the fact that i was able to work with great brands alongside friendly and enthusiastic people.
Sales Assistant (Current Employee) – Brent Cross Station – 27 March 2017
Typical day at work will be Cleaning tanks, helping customers, dealing with stock.Everyday is a challenge on how to deal with customers, specially if there is no manager. We have a fun Team and we try to distribute work all equally to everyone. Hardest part of the job is listening to complaints. I enjoy Visual merchandising and giving the best customer service.
Supervisor (Current Employee) – London – 23 February 2017
- No work life balance - No support from customer service in regards to abusive customers, the company was to scared of a complaint and would give the guest whatever they wanted. Even when they where abusive to staff.
Customer Service Advisor (Former Employee) – Liverpool, Merseyside – 13 January 2017
Working to strict sales targets, it was essential to build rapport with customer’s and identify their individual needs. Other responsibilities included replenishing stock, assisting with deliveries and transfers, maintaining standards on shop floor, and assisting with banking at the end of each shift.
Internship (Former Employee) – London – 20 October 2016
I worked as an intern at Barbara Cassesola in preparation for London Fashion week. I got to experience everything that goes on backstage in preparation for the show. In days leading up to the show I got to sew labels, run errands, store stock, and help out with anything they need help with.
Sales Supervisor (Current Employee) – Wimbledon – 14 July 2016
An very good company to work for. The relationship between staff and senior management is one of friendship where communication is open and equal. There are always opportunities for learning and improvement. As a fresher in the retail industry when I first started (at the age of 42) I felt welcome and immediately part of a team. I was offer to go on courses and soon I was given the role of supervisor. I have learned how to offer exceptional customer service and how to manage challenging situation with frustrated and unhappy customers in order to still deliver good customer service and keep my mind serene. Importantly I have learned to have a healthy work\home balance and this thanks to the availability of line managers when it come to talk about personal issues. The hardest part of the job it is meeting targets in a time when the economy is unsure. It requires being able to make good connection with customers in order to provide the items and service they absolutely require, which is the best part of the job, seeing someone leaving your store happy to have purchased something they need and like.