Cons: job security, no progression, insentives
I answer a high amount of calls from customers.
Taking detailed information of their problems so I can input on the service engineers paperwork.
Organising and scanning service engineers completed work.
Paying engineers daily.
Updating complaint reports and meeting dealines to get complaints closed.
Liasing with stores to order parts.
Have learnt all – more... the different products and parts.
My co workers are fun and lovely to work with.
Comminicating between to installtion managers is the hardest part of the job as they are based in a different office.
I enjoying speaking to all different types of customers and developing relationships between different collegues throughout the business. – less