Euro Car Parts Employer Reviews

the management is very bad no contact between themand warehouse staff. hours are rubbish no hanks for anything. not allowed hoilday or sick or you get sacked like myself. hardest part of the job was not getting sacked as you have so many problems with supervisors and fellow staff best part was going home .please i wouldnot advise working here as its – more... very BAD the supervisors and management are the worst please stay away – less

A thankless, greedy, horrible national company to work for. Despite rapidly expanding and profiting in recent years, continues to cut almost every corner imaginable when providing even basic and essential resources and treatment for employees.

Manager is the most unbelieveable person Ive ever known, very little or no credit where credit was often due, – more... breaks down over smallest of incidents and never had the decency to raise issues with employees face-to-face.

Out and about and visiting mostly friendly garages best part of the job. Most co-workers friendly and helpful, select few cause trouble for fun.

Avoid application unless absolutely desperate for work. – less

heatlh and safty very poor
poor facilites for staff
no training and lack of equipment in order for you do your job effectively.
no carrer pospects
poor staff moral
poor procedures in place, my job was mainly to delete stock of system which was lost in warehouse do to the fact we could not keep track of what was coming in and going out of the warehouse – more... effectively.
lots of problems with shorts and excess and pickers only get minimal training.
i did enjoy solving problems with the stock, for example i often did the empty slot report, this involved checking the empty slots on the system, often these had stock in that was either somewhere else on the system or deleted off, so i enjoyed the challenge of findindg where the stock should be and solving the promblems that created. – less

My day consists of a varied amount of tasks. I look after 15 van drivers, 4 warehouse staff and a Van Co-Ordinator. All of these need managing on a daily basis. I start the day with a plan of action for that day. This includes making sure all the deliveries are booked in, packed away and checked for damages etc. I make sure that the Inventory Counts – more... are done daily and on time with accurate results. I process allcredits that enter the building and manage over 200 customer accounts, both credit and cash.
I have learned much more about keeping to specific timescales and managing my time better and that of others within my team.
My hardest part of the job is to make sure that all my customers are serviced to the requirements of the business and that of their own needs. This is all dependant on traffic condtions and staffing levels at any one time.
The most enjoyable part of my job is working with the people i do. I have a varied range of ethnic colleagues who can all offer something different to the business and my team. It is a pleasure to manage my team and work alongside them. – less

a terrible company to work for, one of the worst i have ever worked for.

a terrible company to work for, one of the worst i have ever worked for.

it was a good place my co workers was good to get on with. i learned how to get on with the public.

Its a good workplace but i was a temp worker so the pay wasn't really good at the end of the month(wouldn't of been able to pay full rent).the workers were very welcoming but people did seem to moan about the pay for the amount of work we put in.management was very welcoming as well but both the managers left.The hardest part of the job was if you got – more... a drop in Tipton or just past Dudley and your getting told that you have to be there in 20 minutes because it was a 30 minute drop and the warehouse men took ten minutes to pick the parts.Another hard part was if it was a cash collection,basically you would have to work out the difference if the garage didn't want a part.You had to handle cash which i think wasn't fair because if u made a mistake then it would come out of your wages(which was at minimum wage).But to be fair,i learned how to handling cash and get to some were in a safe manner. – less

THIS COMPANY DIDNT GIVE CONCTRACT, NOT THE SAME ROTA FOR EVERY WEEK, BUT NICE DRIVE I REALLY ENJOYED DRIVING MEETING NEW PEOPLE EVERYDAY AND CLIENTS. I DIDNT LEARN ANYTHING IN THERE. MANAGMENT NOT REALLY GOOD DONT LISTEN PEOPLE

The job itself was very physically demanding, I was persecuted for being the newest member of the team and lost shifts over the hierarchy involved, all in all a decent place to work but not my kind of job, I was all in all a good worker and a reference would substantiate this, the computer system was ol and outdated and the organisation of the company – more... was split between 3 different ops managers. – less

VAN DRIVER
Long hours
Constant threats by management
pay very poor
the most enjoyable part of the day was clocking off time

1. clock in check parts and part numbers on orders load parts in van and deliver .
2. all the local garages.
3. management was hands on and in generally good
4. co- workers where friendly in the end.
5. hardest part of job collecting right money from customers.
6. most enjoyable part getting it right.

very busy place to work and very fun team to nwork with on a day to day life at euros

Typical working day 8AM TO 6PM :

8am log on process orders from the previous working day whic would be 6pm till 8am manually passing data to accounts

Dealing with stock issue if orders have special parts which need to be booked from suppliers.

Target to be completed before 18:01

Taking calls 130 + a day target
Completing chats (instant web message) – more... 40 + a day
Completing Emails 55 + a day
Make at least 10 Sales.

40 minutes lunch break 13:00 to 13:40

I have learn how to handle irate customer to serving customer ensuring everyone has been dealt with correctly reflecting back on good reviews (online) and of course helping others with task should they find it diificult to complete. – less

A good busy working environment, with friendly staff. The co-workers were easy to get on with, and were always there. I learned how to do over 40 delivery's within the time given. The hardest part of the job was when you couldn't find your destination. The most enjoyable part of the job was driving and getting paid for it at the same time.

NO MOTIVATION
LEARNT MORE ABOUT PRODUCTS
CO-WORKERS WERE TOO LAID BACK

spare parts voice picking , making cages , taking assigments on time , finishing and reaching to loading gate , Doing put away when picking is finished , seperating spare parts in Goods in department .

job itself was easy enough,just severe lack of hours most employees employed on zero contracted hours

Euro Car Parts – Rayleigh Essex 2010 to date
Sales Manager,
• Responsible for 14 sales advisers, including 2 advisors that run the trade counter, whose experience range from one month to 10 years in the business .Who contribute to an overall minimum daily target of £26,950.00 sales per day and £11,883.00 Margin per day.
• Increased daily sales since – more... January 12 from £22,460.00 per day coaching and mentoring. Implementing processes and systems that will generate higher productivity and revenues.
• Effective use of the 80/20 rule to structure and plan each working day so 80% of time is spent on coaching and team development and 20% on admin tasks.
• Communicate changes to processes and the business, to ensure all agents remain fully up to date with all policies and procedures.
• Seek new ways to ensure team daily targets are met, using incentives and initiatives. Maximizing the use of customer sales promotions to grow the business.
• Effectively lead the team to achieve all business objectives through effective coaching, communication and continually improving sales advisor capability, through regular 1-2-1 meetings, and supporting them with PDP’s, providing feedback, recognizing and rewarding high performance.
• Provide daily MI of performance areas for all agents, to encourage own performance awareness.
• Monitors call quality through effective use of 1-2-1 call listening, whilst sales advisors are in live call situations.
• Effectively deal with all customer escalation calls, written correspondence and complaints.
• Liaise with other branches, distribution centre’s, to ensure customers, have the parts they require.
• Apply all management policies, attendance, disciplinary and capability. Applying health and safety measures including DSE requirements, accident reporting.
• Work with Marketing Team to ensure that all advertising and promotional material are used to the full to achieve set campaign targets.
• Liaise with Branch Manager and Operations manager on stock availability.
• Report monthly to Branch Manager and Regional Sales Manager the performance of the sales advisors against agreed targets, highlighting strengths and weaknesses together with proposed action plans for improvement if required. – less

Learnt how to be organised, manage, work in a team of 8, and focused. Use of Microsoft packages including word, excel, outlook, kerridge. Worked to tight deadlines, and excellent attention to detail. Enjoyed working with team members, and gained excellent communication and IT skills.