eBay Employer Reviews

My typical day at work involves, producing analysis of previous days performance, and communicating these to the clients. I am also responsible for ensuring the advisors are ready to handle calls and emails according to flow dictated by the customers.

Throughout the day I am responsible for managing call volumes and client expectations, being proactive – more... and reactive, to any situations that may arise, this includes handling any escalations within the agreed timescales.

I also carry out regular coaching and buzz sessions with the aim of improving advisor performance and motivation. – less

A good place to work and exposure and opportunitys are offered, I would recomend working for Ebay.

Working on ebay is fun and i found having lots time to my self>
I learned too account my own books and learn customer service.
Its fairly simple business not too difficult of any area in it>.
The only downside is inconsistant sales and rising ebay and paypal fees which for a very small business it lterally put me out of business/.

I was just selling a few little things on ebay but its a brilliant way to sell things and belongs safe and secure.

Quite liked from all aspects doing my own business on this site. Have been experiencing some problems but support staff helped out quickly.

A typical day could start anywere from 2 a.m. to 8 a.m. just depends if someone is asking a question or ordering an item from are business. Since starting the the Ebay store I've learned how to deal with everybody needs an wants, also finding the best way to get the product to the customer if it's here in the Untied state or overseas, An as part owner – more... in the company the management part of the business is hard because it just you an no room for mistakes.An the the best part of the job is that it's my business, an i get to see how everything is run from finding product to purchase for the store, to picturing , to listing , an finally selling the item an shipping it. – less

As a helper of Ebay I helped "iseaclear" with packaging, printing labels and managing how many items they had. I learned a lot about problem solving, organization and shipping out items. Management was fine they weren't around much. My co-workers were great people as well as very helpful. The most difficult part of my job was dealing with on call. I – more... had no time set for when to go to work. The most enjoyable part was having down time, organizing, keeping count and shipping out items. Overall, It's not a job I would like for a career but it was great experience. – less

Ebay's guidelines and policies are not fair to sellers and are more geared to buyers.

Selling is very competitive but rewarding. Its a risk at times trying to make a profit off items I buy for cheap, but more than half of the time I come off on top. Selling on eBay is a thrill.

eBay is a fabulous company to work for, the benefits are incredible. The ability to make change, roll out streamlined policy/procedure is not possible. Overall job satisfaction / happiness in the workplace was low for myself. This is the reason why I ultimately left the company.

Ok but not place I would want to retire with. Management ok to work with but friendly and respectful to hand picked co-workers. Not the best employee morale.

helping customers
solving customer issues
place orders
order status

Ebay aquired GSI Commerce Inc. in July 2011. They are currently under reconstruction so I can say that the moral is very low. Many of the individuals that supported the company for many years has left. In addition, there is no room for advancement at my current location.

Listing, Packing
I learned alot about shipping.
I am my own owner.
I have no co-workers.
There is nothing hard about the job.
I love making money.

This used to be a smaller company with values and an identity. They have grown so fast and have lost so much along the way. They have become a prime example of a modern U.S. corporation with little in the way of human values thrown in and only a look at the bottom line.

There are members of management within the company though that are stellar in all – more... regards and taught me so much along the way. – less

Making money on the internet with a coworker. She would sell upwards to 20 items a week ranging from $50-$300.

pretty good work/life balance, company culture is ok. bad management. have top level road map but unable to implement it in every department. too many re-orgs

I have been buying storage units and items from estate sales for close to five years and then turning around and selling the most valuable items on ebay. ebay is a wonderful in that you can set your own hours and work at your own pace. The only "con" I have with working out of my home is that I don't have contact with "real" people as I would working – more... outside the home at a business. I miss that human contact and look forward to getting back into the work force outside my home. – less

eBay talks a good game about their commitment to career development, but it's unsubstantiated. They hire most directors from outside the organization, and it takes years working around the clock to get bumped even a single level. In my department, the workday never ends -- emails pour in during evenings and weekends. In addition, it's difficult to get – more... projects done due to poor decision-making practices and lack of clear roles/ownership. The company is very top heavy -- too many chiefs vying for power. And there are a lot of very poor people managers, who do not seem particularly troubled by their lack of ability in the area. Coming in below director level means you won't get a seat at the table. On the positive side, many of the people are very nice, and the pay is more than competitive. – less

• Created, implemented, and managed project design procedures to collect and correlate monthly sales data with customer support touch points for Top Seller initiative that accounted for $3 billion in revenue annually.

• Analyzed key seller information from a number of internal data points to generate detailed reports for executive management team and – more... Top Seller account managers.

• Partnered with management team to write and develop account management training material.

• Named Employee of the Year for work on Top Seller initiative. – less