evreyday We non stop asking customers 2 question
"take away" or "eat in"
"any hot drink?"
somtime we have to ask 2-3 times for same customers, becoz they never ans. we got 4 weeks pass for mystery shop. but we just got one week bouns, where is our 3 weeks bouns?
i know top 30% shops can get bonus.
but management have to know, we pass 4 week, just got 1 week, just that mean, we dont need to ask anymore, the result is same, and teammember never know which shop can get bonus, the head office never make it public, so u dont give bonus to some shop, save some money, no one knows?
free food, but not only this company can do it