Dyson Employer Reviews

Requires to work and think on own initiative. Looked after by all members of staff, both colleagues and management.

Producing pipes for vacuum clearners meeting targetys and keeping work area clean & tidy Overall rating 5 star

Dyson had a month long training i say it should be called a boot camp. I learned how to listen attentively and question skillfully. I also learned to pull out what the customer is trying to say when troubleshooting and maintain a high level of performance in a minimal time. Never missed the paid for performance bonus.

This is an extremely poor company to work for, they are poorly managed, they are racist and they are very segregated. The customer service department is treated like garbage, they handle everything from trouble shooting, processing refunds, setting up customer repairs etc, etc and are only paid $13.50hr. Most companies are paying about 16hr for what – more... they are doing. They bought in a bunch of temps which started out at $13hr and after about 7 or 8 months of stringing them along they finally hired them and reduced their pay to $12hr and they only decided to hire them because a lot of their staff quit after announcing it's move to Aurora. And to add insult to injury they are moving the company to Aurora because they want to add a "New face" to the company meaning there is to many blacks working in the call center. The supervisors are not helpful, the team leads don't want to help and you are pretty much on your own. They only provide a 30 minute lunch and two 10 minute breaks which sucks!!! I wish I never went to work for this company and unless this is a last resort for you I wouldn't advise you to work here either because you will definitely regret it unless you are not working in the call center. – less

A typical work day is a muddled mess of politics and upper management that does not work well together. I learned that I do not desire to work for Dyson moving forward. I met a lot of good people and enjoyed my time here and I have build relationships that are sure to last the sands of time. The hardest part of the job was never getting a consistent – more... message from the top down and the most enjoyable would be the people. I really feel that there are good people that work there but they were not allowed to advance or share ideas so most move on. – less

The job was easy and time consuming but i was hired on as a temp so the job was not full time.

When I first started this job I was all about selling any possible, with as many sales tricks as possible. By the time I was selling to a town near my town I began wondering if those small businesses even really needed the exorbitantly priced advertising package we were selling. I was tired of saying the script over and over again to actual people. – more... Then my boss ended up not fixing a situation he promised he would fix because that would have meant losing money and it made me look like I lied to the customer. I was very successful for a period of time selling to 27 different small businesses for over 31000 dollars. Although I did quit eventually. – less

travail intéressant au niveau du contact direct avec la clientèle et indépendance quant à la présentation des produits

Le matin :
Je prends connaissance de mes mails et de mes messages
Je vérifie si il y a des priorités à gérer immédiatement
Je gère mes comptes clients et traite leur commandes
Je fais un point avec mes clients sur leur portefeuille de commande et les ruptures de produits
Je mets en place la livraison des reliquats
Je gère les litiges et les réclamations
Je – more... fais mes remontées de chiffres sur mes secteurs et mes client au contrôle de gestion et aux directeurs grands comptes.

Je fais un point avec le service Presse et Relations Publiques sur les placements de produits et envois aux journalistes.

Je fais le point avec le service Marketing pour la planification des commandes de PLV, pour les mises en place en magasin.

Je tiens informé mes commerciaux des informations et des commandes en cours ainsi que sur leurs objectifs.

Je prends également le temps de tisser des liens avec mes collègues lors de ma pause déjeuner. – less