Great in idea, not so in practice.
Pros: new toys to play with
Cons: lack of compassion for staff, centered only on making profit.
A typical day at work would consist of helping customers whittle down the available choices of Tv's, white goods, radios etc so they leave with the perfect product, but it doesnt end there, You HAVE to push the extended warranties onto customers if you want to retain your job.
I have learned over the past 3 years the ins and outs of washing machines, – more... 3d Tvs and so on. nothing of which will see me in good stead as i move to another job or career.
The management is a joke, when a manager says, and i quote "i try to do as little as possible, id rather be sat down drinking tea" you tend to lose all respect for them, The push you and force you into getting customers to take the extended warranties, regardless of if the customer want it or not, Do deals, discount, lie if you have to. but the important item is the warranty, not making the customer happy.
The hardest part of the job is to retain a sliver of happiness of the job, with all the pressure of targets they lost sight of what is really important, Customer and colleague loyalty and satisfaction.
if they treated the staff with a little more care and placed less importance on profit, they might actually do better as a company and not be next in the firing line after Comet.
Best part of the job would be the rest of the team, my fella sales staff have to be the greatest bunch of guys ive ever worked with, the staff do well to stick together and support each other even if the management do what they can to disrupt the team. – less