CSR Employer Reviews

I answered customer calls as they came in. Billing ?s. Tech support. management was not very organized.. Very high turnover rate. My co workers were fantastic & very good to work with. The hardest part of the job was having bosses who didn't care about you. I really enjoyed helping customers be able to take care of their problems.

I was responsible for the coordination of communication between patients and physicians via our call center. I provided customer service and general information to patients including scheduling appointments. I was cross-trained in all areas of departmental functions to provide assistance when necessary, including check-in and check-out areas. I was – more... responsible for other administrative duties required to support organizational functions. – less

I love working claims...claim payments benefit a long list of people from the Hospital and the patient to the person that mops the hospital floors.....

I am usually by doorway to greet traffic. I approach in friendly manner and would explain that I would like to take a few moments to ask their input and continue to collect data. I enjoy the public and engage people in conversation. I have been very always able to have very great numbers of interested participants.

My typical day as a CSR at domino's pizza would be to clock in and go to the makeline. Make sure that everything is stocked up and then make whatever orders that come to the screen. I also answer phones and cut up pizzas. The management was great and understanding and the co workers where hardworkers and dependable. The hardest part of the job is getting – more... really busy and having to make a screen full of pizzas. The most enjoyable part of the job is when Domino's comes out with a new pizza and we learn how to make it. – less

Good place to work; love the employees. I've been there for a year and a half and have enjoyed it.

Good work environment good management could work extra hours if you wanted.

Duties: Retaining customers with the new ATT.
•Answering phone, taking inbound calls.
•Making inbound and outbound calls.
•Follow written and oral instructions.

I really enjoyed working for this company and although they do have core values, their is lacking in rewards to dedicated employees that have put In time and effort with this company. Overall I have enjoyed working for this company and will miss many people there but know I have advanced to a level where I need more mentally and need more of a challenge.

Worked here for three years until the San Antonio location closed down and laid off all employees but my duties were as follows: In an inbound call center, handled a high call volume from clients wishing to place or cancel catalog/internet orders. Assisted with wardrobe selections, checked order status information, and set up new in-house credit card – more... accounts.Managers were ok. Co-workers were alright. Hardest part of the job would be not satisfying every customer 100% and most enjoyable part was helping people. – less

I loved working for the bank and with my co-workers. I started out as a teller and worked my way up to a CSR within months. I would have loved to keep working my way up, however, the bank declined and I lost my position.

Great place to start out. Awesome employees and management.

Great co-worker, good benefits, safe enviornment, awesome team group

Excellent company to work for, very family oriented, concerned about employees and their families well being. A typical day is very fasted paced working with internal clients, brokers, sales team and end user customers.

Excellent management teams from Top to Bottom.

I learned not to take a customers complaint personal, their frustrations are not geared – more... toward you personally but this situation of the issue at hand. Being empathetic and a listening ear as well as finding a solution to the problem in order to satisfy their needs.

The hardest part of the job is not knowing when you made a mistake and when you realized the issue becomes the easiest part by taking ownership and correcting your faults.

Making your clients happy, after all they're what keep the doors of your company open. – less

Usually worked a 8hr shift, 6 or 7 days a week. Primarily on 2nd or 3rd shift. Got along great with customers and employees, also the store manager was a great leader and highly motivated team leader.

I learned a lot during my time at Pizza Hut. I learned health safety and what it takes to work as a team. I became an expert at customer satisfaction with the help of all my co-workers. My managers were amazing people and really made my working experience enjoyable and productive. The hardest part of my job was trying to give every table the right amount – more... of attention. Each table is different, some want constant attention, while others prefer to be left to their privacy. The best part of my job was my co-workers. Everyone was so nice and helped me feel more comfortable in my first job. They made my first working experience a memorable one. My typical day at work consisted of opening the store, working the buffet, constantly answering the phone, meeting new people, enjoying the company for regulars, and cleaning the store. – less

love helping people communicating on phone

good co-workers hardest part lossing the contract

My day would begin at 8:00 a.m. I would start working on client files, quotes, e-mails, endorsement requests, underwriting memos, issuances, follow-ups etc. We had a 1 hour lunch break only. I started as a CSR and worked my way up to a licensed agent. I learned about the insurance industry, available markets and underwriting guidelines for many of the – more... nation's leading insurance companies.

The agency was sold in September of last year, after the previous owners retired. Since then, the management has not been up to par with my personal standards and expectations of the company I used to represent. The new owner and management has failed to run things smoothly, in a way that would benefit everyone involved. There were multiple incidents where management demonstrated lack of professionalism and dishonesty. The hardest part about the job was dealing with those incidents that could have been prevented, had they been handled correctly.

My co-workers are dedicated and hard-working people that truly care about the office and their fellow co-workers. Unfortunately it has been the management team that has led for several of my co-workers to relocate their jobs elsewhere. (Leading to an increase in workload/stress and no extra incentives as compensation to those who stayed behind-management failed to replace some of those employees.)

I have just recently been informed that the management team is planning to relocate the office which affects by ability to continue to work there.

The most enjoyable part of my job was the personal satisfaction of having done my duties to the best of my ability and meeting my sales goals. The best part overall was knowing that I was not just selling insurance-but that I was offering my clients valuable protection for what they valued most. – less

company was actually called INFONXX. I was a 411 operator.It was a great facility.

in coming call center for various vendors and clients, I supervised a team of twenty. I listened to calls and rated the calls, I also went over calls with my team to try to improve calls. I also took supervisor calls for irate customers.