Team Leader (Current Employee) – Edinburgh – 23 October 2017
Very busy ,work is monitored by set timescales for each type of output timescales must be met each day manually fulfilling bespoke Letters with relevant Literature ,normal day would be expected to issue 1500/1700 letters per day we issue Scottish Widows /Lloyds pension and Assurance policies Our mailing part was sub contracted to Communisis 3 years ago from Scottish Widows ,we no longer get recognised for our hard work as before with a bonus ,staff have been reduced and morale is very low
Senior Account Manager (Former Employee) – Edinburgh, City of Edinburgh – 8 November 2017
It's difficult to comment on the training as there wasn't any! There was a clear lack of direction and leadership. Everyone is micromanaged and you have to account for every hour of your day. If you like your own freedom to be creative, productive and influence, develop and grow your team this isn't the company for you!
Good salary, team were great but downtrodden and demotivated
Poor Management, lack of training, untidy dirty office
Production Operative (Former Employee) – Liverpool, Merseyside – 17 May 2017
No one in there speaks a word of English and they all talk in polish which is quite rude because you don't know what there talking about. Everyone in there takes themselves far too seriously. It's full of grasses and back stabbers trying to get a leg up. I wouldn't work there again. It's like ground hog day and everyone in there looks like a zombie.
Operations Planning Manager (Former Employee) – Speke Liverpool – 14 January 2017
My role involved taking briefs from client services for transactional mailing campaigns which had to despatch by law on a set date. Asking probing questions to enable me to schedule a large campaign and identify the milestones from receipt of data and artwork to final despatch. Using the resources efficiently and using running speeds of 80% of the optimum and allowing for breaks and shift changeovers a realistic schedule was produced for customer approval. If the proposal was rejected there were other things I could use like running the campaign on a second machine for a night shift and put on overtime at week-ends subject to the customer agreeing to pay for the labour which I calculated and supplied to customer services. I learned that communication and flexibility were paramount in this industry and to always have a back-up plan to provide a solution to any unforeseen problem. Working closely with the Production Management team and briefing them verbally and in writing I was able to give them full details so they understood the task. The hardest part of the job was when the plan was not adhered to and I had to take remedial action to bring the campaign back on track. The rewarding part of the job was to see a campaign flow through the production process and complete on time and occasionally receive thanks form the customer we had delighted through a team effort.
Good facilities and a friendly working environment
Conflict from different changes occurring at one time which could undermine an agreed plan
Machine Operator (Former Employee) – Leeds – 10 June 2016
Communisis do train well and are a good company to work for. They do use a lot of agency staff which do not under stand our language so can be harder to work with. Management are fair. They did a lot of redundancies which is why I left.
Account Executive Manager (Former Employee) – Newcastle upon Tyne – 15 April 2016
My duties included the print management for clients accounts with communisis, looking after their stock and ordering new print orders when required. offering advice to clients to either increase or decrease orders. sending weekly reports to clients with a remove of their stock for monitoring purposes. Also carrying out monthly invoicing for clients. What i learned was how to be am account manager in the 10 months i was their what is required and to be number 1 in this customer service. Maintaining contact and having a great relationship with your clients is a must. Working with other team members learning from them utilising their knowledge of the business and to use this in your daily routine. Hardest part of the job/role was the lack of training, none given, just sitting with someone to learn what they did for couple of hours, then they you go get on with it. so you have to effective teach yourself how to work in this environment and company. I really enjoyed my time at communisis and it was a learning curve, i have no regrets about doing this job all.
great working life balance work and home as mon to fri 9 to 5
Data processor / Administrator (Former Employee) – Edinburgh – 25 March 2016
I didnt enjoy working there at all !!!! I Was working as data processor administrator. The place is very chaotic. Training is very bad. People dont have time explaining you everything in details and are not very helpfull.Lots of gossip in the office. Management is bad as well. Very disorganised. You are not allowed to eat at your desk and you can only take one break.No chance for career progression. I would avoid this company !
my working day consists off working in front of a printing press when the stack of paper come the press i put onto pallets when at a certain height they had be wrapped and strapped to go to other parts of the company. I worked part of a team as there was four printing presses . two presses to a person. The most enjoyable part i got into health and safety i became a fire warden .