Trade Finance Rep (Former Employee), London – May 1, 2013
Pros: the largest banking organisation in the world
Cons: long hours
900 - 1700 with most days ending at 6pm please refer to cv as there are nearly 10 years of experience to refer too. Management was sometimes very poor Great team environment Again please refer to cv as there are many aspects of a trade finance role that can be testing. To be part of one of the biggest organisation's in the world.
Change & Project Management Support Manager (Current Employee), Derby – September 24, 2012
Pros: benefits package
Cons: mass redundancies
Business in wind down in UK and undergoing divestitures of the consumer portfolios
A global business which brings it's benefits in expense management, but also constrains a business to work the "Citi way" and not always tailord to each country
I enjoyed working with my colleagues, they were funny, humorous and hardworking. I enjoyed doing the job, which was scanning, boxing and archiving personnel files, it required attention to detail and handling senstive information, so a respect for confidentiality was required. I was good at ensuring the correct documents were in the correct files. I – more... worked with different manager, and they all complimented me on my good presentation and punctuality. I like to be on time for work and appointments. – less
Senior Vice President (Current Employee), Canary Wharf, London – May 14, 2012
Pros: international and diverse
Cons: low job security and compensation, long work hours.
*Primary responsibility for managing large and complex credit portfolios (ca 50 names, includes over 5 ultra high networth relationships), particularly high net worth clients in EMEA. *Management and monitoring the existing credit portfolio to ensure credit quality and compliance with the Citi Private Bank’s standards. Risk, Regulatory and Management – more... Reporting. *Primary responsibility for negotiating and obtaining/closing credit documentation, ensuring compliance with all Citi and external policies and coordinating with external counsel as required. *Full involvement, in partnership with Investment Finance Transactor, in transaction structuring with focus on four main product programs: Commercial Real Estate, Residential Real Estate, Aircraft Finance, and Margin & Securities Backed Finance. – less
Loss Mitigation Specialist (Former Employee), West Milwaukee, WI – May 16, 2013
Pros: satisfaction of helping people. great team to work for.
Citifinancial is a great company to work for. Most of the day consist of making outbound calls, trying to gain contact with customers. Management is very helpful and the coworkers were also. The hardest part of the job was keeping a positive outlook when I had different modifications to help customers and they wouldn't answer. The most enjoyable part – more... of the job is being able to help someone when they are in a challenging part in their life. – less
Client Relations Team, Senior Account Manager (Former Employee), Kansas City MO – May 15, 2013
Pros: great co-workers
Cons: morale issues
Payment investigation audit (G360), account reopen audit, manage others, special projects, effectively manage escalation/supervisory calls from account managers and customer service associates as well as external clients. Partner with associates to understand client issues and coach them on potential alternatives. Assess client situations and use – more... problem solving and judgment to determine appropriate resolution steps. Control the distribution of call volumes within the Customer Relations gate. Assist team managers and act as team manager when no manager is available. Provide excellent service when resolving customer’s problem /issues, using strong negotiation skills and creative problem solving with attention to detail. Team lead to new and seasoned co-workers. Build rapport with Client. Additional specialty duties have included providing team lead coverage when team managers have not been available, providing guidance to new hires as a mentor, and creating contest to motivate the representatives to achieve monthly goals, configure contest winners and communicate to the group , – less
ONSITE UNIX Hardware Support Engineer (Former Employee), New York, NY – May 15, 2013
Always onsite working in the data center and some with guys on trading floors Interface with different difficult problem and able to resolve them. Well managed Team lead On call services Meeting different people
Vice President (Former Employee), Downtown NYC, NY – May 14, 2013
Pros: compensation is above average, yet they cut all bonus programs
Cons: able to work remotely, but you are expected to work 18 hours a day
1) There are no sturdy plans to implement work 2) US team does not challenge the Sub Asia and East Asia teams when they continually miss deadlines and develop deplorable code 3) Teams had scheduled meetings at midnight and 1am EST to appease overseas time zone working hours 4) Non EST time zone team members, decided not to dial into meetings if they – more... were outside their traditional work hours 5) Budget was grossly mis managed – less
