Chartwells Employer Reviews

I worked for. Chartwells for 6 years, and at first found them to be s good company,I worked my way up from head chef to catering manager in 6 years which is good progression, once the client decided to bring catering back in house, the senior management tried to keep the contract but failed, then I find out that the don't care about anything as they – more... were slagging me down to client.Compass need to put more training into senior area managers, compass need to think about what is more important the service or sliver/ gold standard. If its the ISO then give the people on the ground the resources to do the job. – less

I learnt a lot from working with Chartwells, within my 2 years a had 2 very good promotions.
Been part of the Management team made me very KPI focused.
I enjoyed working with my team and hitting my targets.

cleaning of the kicthen , food sevice to 120 children, great school, with very friendly staff, and working co-workers, great o see the children happy within schhol life.

I liked working at my job, but when we had new management come and interfere,as they thought they knew better wrong, they made it worse, perhaps if they had better training it would be ok. Got on fine with fellow workers it was just management.Chartwells didn't like to pay overtime. If anything went wrong, there policy was to take notes then tell you – more... it could lead to a disciplinary. – less

It always busy , I've learn how to understand children because some others are really difficult to understand. We always work as a team and everything went well, To explain to the kids why they should eat their vegetables because some of them they don't eat them at home and to make them love it. Making the kids happy and full at the same time.

working within a school with children and staff is very rewarding,meals are freshly prepared and cooked everyday,the menu is not always popular with young children which is often ignored by management,kitchen staff as a rule are very good and hardworking but there is a serious lack of training and support for the cooks,the hardest part of the job as – more... a cook is getting the management to listen to any feed back,the best part of the job are the children – less

a typical day at work for me is cooking for children in a primary school. taking dinner money and banking. ordering stock and stock control. making sure my staff know what jobs are needed to be done on their arrival. serving the children their dinners and paperwork, which there is a lot of... the hardest part of the job is all the paperwork but only – more... because of the small amount of time left each day to complete it all.. the most enjoyable part of my job is the cooking and meeting the children every dinner time and making sure they are more than happy with their chosen dinner.. overall i love my job. – less

• Working within large halls of residence, mainly across night shifts
• Dealing with the care and attention of the University students
• Carrying out First Aid where required and referring students to the hospital when required
• Handling difficult situations with confidence, tact and diplomacy
• Completion of paperwork and accurately logging any problems
• – more... Cleaning duties and adhering to health and safety standards and procedures – less

As a salaried manager you were basically treated like a slave, working minimum 60 hours a week, without a thought at additional compensation. Most times you could hardly get a thank you, or would get yelled at if you tried to leave when it was slower and time would allow for you to recoup those extra hours worked.

Were not giving the support or tools – more... to do job properly, ie. budgets, contracts, training, etc. A LOT of favoritism and high up manager literally PUSHING his managers out of the company and account.

Witnessed the loss of over 18 managers and supervisors in a less than 3 year period under one person's "reign" and HR does not think anything is wrong with this. You call to put in Discrimination complaints, to ask questions about policy and procedures and receive inadequate answers, non at all, or told that the only option is to speak with a manager you are not comfortable with at all. Promised manager interviews to assess the situation that never came.

This lists go on and on. I hear not all of the accounts are like this, but my experience soured me on the whole company for good. I would never work for these corrupt people! – less

I really like my job. I work at Johnson & Wales University at Campus Dining. We supply three meals a day to the students and other outside patrons. I have really improved my culinary and leadership skills. I have cooked more things than I expected. The management really focuses on constantly making improvements and works with the staff. My co-workers – more... vary from long time veterans to student interns that only work for three month spans. The hardest part of my job is dealing with the different tastes and needs of the 500 students we feed. I really like to see the things they like and creating a relationship with them all. – less

Large company with many resources. Currently working feeding school children.

With the right management in place it was a fun working environment.
With the wrong management in place you had job insecurity, always looking over your back, and wondering when your next write-up will be.

steady pase. enjoyed the students, workers and environment. I learned alot about different majors. I mostly enjoyed the customers and there was no hard part just work and fun

i havent gotten a raise in 4 years work short alot when people dont come come to work

I would slice meat, cut vegateables, bread and slice cheesse.
I learned how to cook different things.
My boss was so sweet.
My co-workers were sweet also.
The hardest part of my job was getting all the meat sliced before we opened, there was so much and so little time.
The most enjoyable part was getting to meet so many different people.

This position was managed Very Poorly!Too much confusion!

I enjoyed working. The job was flexible with my school schedule, flexible hours.I had friendly co-workers.

A typical day at work is envolved around all aspects of the food service industy. I am responsible for all preperation, service, finacials, customers, employees. Mind you I have 4 well trained management team under me that have specific areas that they control.

I have been an employee and manager at Chartwells for almost 9 years. I began working for – more... Chartwells as a catering supervior and have worked my way to being Director of Dining. Through the different positions that I have had working for Chartwells I have learned to become a better decision maker, a top notch sales associate and a very good listener. I have taught myself to adapt to many situations some stressful some not. I have become proficient with P&L accounts and have managed my unit to be profitable.

My team has brought me success. My team of co-workers have came together and have brought out the best of our unit. My team is very knowledgeable and work very well together and have the understanding of hard work. I give the direction and they get the job done.

The most enjoyable part of my job is that is ever changing. Everyday is not the same. Wprking on a college campus I meet and interact with many different types of people from all different back grounds. I enjoy the costomer service aspect of my current position. – less

A typicalday at work was setting up for events meeting clients and learning new things. I learned how to set up events and a table properly and learned how to cook.Management was awesome very down to earth and a great boss and my co workers were more like friends than co workers i felt like i was part of a family at the workplace. hardest part of job – more... it really wasnt one and i most enjoyable part was the whole experience – less

This is a job more oriented for students who attend the school. Most of the management is fair but as the ladder climbs higher, the more unfair it gets. The co-workers are extremely down-to-earth and fun to be around. They make the job seem easier than what it is. They are very helpful and actually care about your well-being. The hardest part about – more... everything is the unfair workload some positions have to endure. The most enjoyable parts are the free meals and the co-workers. – less