Retail Assistant (Current Employee) – East Grinstead, West Sussex – 13 December 2017
A typical day at Card Factory is firstly I lock my handbag away, count my float and sign for it, I sign myself in as being in shop. Its different every day, the shop gets very very busy and with a great varied of customers who get to know you over time. I have learn't various tasks ie: how many cards go in certain racks for certain size cards. Ive learn't where all stock goes and if I notice items getting low, I will top the stock up when needed. Customers often need help especially the elderly and disabled and also the blind people, these customers are always very thankful to be helped. the time at Card Factory goes quickly. The hardest part of the job if im not busy is to unload the pallets as at times the pallet can be quite stacked and boxes can be heavy. My most enjoyable part nof my job is giving my excellent customer liasion to the customers.
being in the pension and seeing customers are happy, a confident and happy retail assistant makes a happy customer.
learn how to deal with different customers needs each day. deal with things i shouldn't have to due to not having a stationary manager. hardest part of the job on a daily basis is dealing with customers who disagree with the company policy. there is no manager for the shop!
Christmas Temp Sales Assistant (Current Employee) – London, Greater London – 2 December 2017
ever since the start i've hated working here. it drains me out by the end of my shift and if i work for 6 hours i get no breaks. i barely got any training, i literally got help from my colleagues on how to do things. the managers are really not helpful. i really hate how everything is displayed in the store aswell, especially at the till. its so difficult to serve customers because of things in the way and there's barely any room to put things there. everyday i regret applying for this job and i feel like quitting. i have little free time since i have uni and this job. whilst there are bad things about working here, the workers are really nice + friendly. they are probably the reason why i don't feel like quitting sometimes. some managers are nice whilst some i don't rlly feel comfortable being around. i'm literally just staying on for experience and i need money. i don't think it's a good place to work for students, they don't really take that you're a student into consideration.
friendly colleagues + experience
30 min break for shifts over 6 hours + little training + very tiring and draining
Sales assistant / Key holder (Former Employee) – St Helens, Merseyside – 30 November 2017
Worked here for 2 years. Literally awful. Management was just unbelievably unfair, unorganised absolutley no proffesionalism what so ever. Shifts where either long days with very little break time or 6 hours for the week.
Staff that where not management where lovely to work with
Family feeling, working together good team members lovely welcoming place
Till Operator (Former Employee) – Scarborough – 26 November 2017
Learned team building Helping one another, Met targets, Clean tidy presantation high good customer service friendly. Hardest was long days then stock take, Best day or thing leaving your trouble and worry at the front door,like been close as a family the boss worked with you not over you she was very understanding and caring
Retail Assistant (Former Employee) – Scotland – 26 November 2017
I have to admit i really didnt enjoy working for this company. The money is garbage and the work is tedious and repetitive. The staff all moan about each other in most branches and its rather unprofessional.
A typical day at work was always really exciting and you'd see that no 2 days were the same. I learnt how to go on the tills. There was a total of 3 managers, one of them wasn't so nice and treated everyone terribly especially temporary people and just simply spoke to people like they were rubbish on the floor. Apart from her management were great!
Agency worker (Former Employee) – Huddersfield – 13 November 2017
i was working there for few months.when i just come in england,was first my job.was not so good first my days,because was cold in there,was all my hands destroyd,but atlease i have expyriens with card,making nice :)
Christmas temp (Current Employee) – Eston – 6 November 2017
i currently have started Christmas temp at card factory, ts6. The manager is so friendly and very understandable, flexible with break times and days I attend, for example if I'm due to work Saturday and Sunday she will happily try to work round me and help swap my shifts if she can. she also helps me with any questions I need answering and if I need any help she is instantly there. Hopefully I will be kept on after the Christmas period as I do have the experience and I do love this job.
Seasonal Sales Assistant (Former Employee) – Gateshead, Tyne and Wear – 2 November 2017
Seriously hated my time at the card factory because I was getting paided very little to do the same job as the older members of staff. My manger was a lovely person always helpful and so were the staff. I worked during Christmas it was constantly busy but because it was a small branch I doubt it would be like that all year. But even though I disliked it it's given me experience in the retail world.