About Working for Capita Customer Management

Working for us, you will be joining Capita Customer Management, a leading name in its market sector. We’re trusted to run customer service operations for organisations ranging from utilities companies and government departments to major charities and big mobile phone brands. This is a chance to work in a centre of excellence on behalf of household name brands.

Capita Customer Management aims to continue to build an environment in which employees can develop and contribute to the achievement of our business goals.

Great workplace: Our sites are dynamic, fast-paced call centres with a real energy and buzz. There are also excellent facilities including onsite restaurants, gyms and Next discount shops.

Brighter benefits: As well as competitive salaries, you can look forward to benefits including 23 days holiday, mobile phone discounts, childcare vouchers, cycle to work scheme and accesses to private dental care.

The start of a Capita career? If you’re ambitious for the future, there’s a clear progression pathway within Capita Customer Management. Our parent company Capita operates in an incredible range of market sectors – so there could be opportunities to take your career in many different directions in Yorkshire or anywhere in the UK.

We are based in Leeds, Dearne Valley, Scotland and the North West.

Reviews

Overall

2.9
Based on 76 reviews
5 stars
4 stars
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1 star
Work/Life Balance
3.1
Salary/Benefits
2.8
Job Security/Advancement
2.7
Management
2.6
Culture
2.7

Salaries

6,548 salaries reported
£15,046 per year
  • Most Reported
£7,500
£23,000
70 salaries reported
£20,576 per year
£7,500
£23,000
713 salaries reported
£15,412 per year
£7,500
£23,000

About Capita Customer Management

How to maintain contact with customers in today’s ever-changing, multi-channel world is a huge question for many businesses. We’re here to provide answers. Working in partnership with our clients, we find efficient, cost-effective ways of staying in touch that work for clients and their customers long-term.

  • Capita Customer Management photo: Capita Customer Management
Claimed Profile
Employees
10,000+
Links
Capita Customer Management website

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