sales assistant (Former Employee), canterbury – May 15, 2013
i have worked in retail for over thirty years and boots is the worst company i have worked for,there managment team are rude and un proffesional they tell you to give great customer service but they them selves never do this,there is no communication and was told many times if you dont like it there are plenty of people who could do your job.
Sales Assistant (Former Employee), Prescot – May 6, 2013
Pros: free stuff
Cons: couldn't work on tills
Was able to learn many skills during my time working at boots, helping customers and building up my confidence to confront them and talk about new offers in the store. Being trusted by fellow employees.
customer assistant (Current Employee), Farnborough – May 6, 2013
Pros: staff discount
Cons: can get repetitive at times
serving customers constantly refunds and exchanges cash handling monitoring the fridge temperature regularly throughout the day making sure the store is clean and tidy and that the shelves are well presented and to a high standard meeting deadlines and working under pressure, for instance when queues build up co workers are friendly and supportive managers – more... set a good example hardest part is learning new products most enjoyable part about the job is the satisfaction you get from helping customers and making sure they leave the store having received excellent service. – less
work experience (Former Employee), aldershot, hampshire – May 5, 2013
Pros: all the staff were friendly
I worked from 9-5pm every weekday. i learned that i can work well on my own and help customers if they asked me to find the product what they are looking for. the managers helped us and guided us through each task to make sure that we did it perfectly. the real members of staff helped us too and worked with us. the most enjoyable part of the day was – more... feeling independent and even though we wouldnt get paid for work experience it still felt great to feel what its like to work in a shop and get that feel of it. – less
customer service (Current Employee), cribs – May 3, 2013
i would normally start my day my going on to tills and I would help customers. I get on well with everyone I work with I have improved my customer service skills I am able to bulid relationships with customer and I do my best to help them
Customer assistant (Former Employee), West Wales – April 30, 2013
Pros: superb staff discount
Cons: my store, culture of favouritism (might no longer be) low staff numbers, expected to do more than is realistically possible.
The store I worked in for two years was the most poorly managed environment I have worked in. I believe it is better now that the manager I encountered was finally moved. Both the manager and deputy manager employed family members and close friends and they got away with stuff that the rest of the staff wouldn't have (and in one case didn't) The manager – more... was also an unmitigated bully, I was at the receiving end of over a years worth of bullying from her and to a lesser degree her deputy and after making complaints to the regional managers, which he investigated by asking the manager in question if she bullied me (guess what she replied) I ended up leaving as I was basically told I was lying, ironically two weeks after I left the manager was moved to another store as it was proven she was the liar, after asking for my job back as I felt vindicated I was shafted by the area management. The majority of the shop floor staff are great to work with, but, staffing numbers are cut to the bare bones in this store and you will earn your money. I worked evenings with no chance to change or improve my prospects and I moved to a better job which isn't as good paying, but, feel I am allowed to use my brain. – less
Dispenser (Current Employee), Leeds – April 29, 2013
Pros: nice atmosphere and lovely staff.
Cons: poor pay for a dispenser.
I joined 3 months ago as a dispenser after many years of working for an independent. Staff have been lovely and very helpful. Although only a local Boots it is very busy and non stop all day. The manager is okay but a bit aloof but overall much better than working for previous employer.
A very good Place to Work. Everyone was very nice there!
Customer Assistant (Former Employee), BOOTS, 1 Town Square Shopping Centre, Oldham – April 25, 2013
Pros: all the staff were helpful & friendly & i learnt a lot from them!
Cons: it was only a temporary contract
A typical Day at Work there started with Me being the first person on the Tills/Checkout Area. where there was a Bank of 7 IBM Electronic Point of Sale Symbol Scanners. Many times I would Open the (nearby) Entrance Door Shutters so Customers could come in. I would then serve the first Customers who arrived. Other Members of Staff would then Join me. – more... I enjoyed competing with the other Staff, trying to Serve & Sell more! The Management (several different people) said - "that I ran rings round the other Christmas Staff"! Regarding my Attitude to Customers & Sales amounts etc! I was also given different Compliments from other Team Leaders etc! There was a great Team Spirit at this Company which I miss (aswell as the Staff). I didn't find anything too hard there. The only time(s) I found a BIT hard was, when there weren't enough Staff with too many Customers, but I usually found a way to manage the situation. I would like to conclude this by saying that the most enjoyable things there were - working with the Management & my Colleagues. Also, meeting & helping the Customers make their Purchases! – less
Store Manager (Former Employee), Devon – April 24, 2013
Pros: most shops are on the high street near a superdrug
Cons: unpaid hours, poor training and development
Worked for this company for a few years. Senior Management are very detached from the Sale Floor and spend their lives in meetings. Overly target driven particularly on MURs but fail to take action on non performing Pharmacists just blame managers. Very poor/little training or development (too dependant on CBT) to support the general staff. HR presence – more... non existent. Pay is poor and actually gets worse on a per hour basis as you progress through the company (based on the hours you work for nothing!) – less
Pros: meeting people and gaining a good relationship with regular customers.
Cons: i have to work 40hours sometimes in bad weather all week .
Full and to the wire with time, although patients is the key at times with many people and cultures im very much a people person .I find some managers have there favourites and im not sure this is the way forward. Our team is a tight reliable team with exellant work ethics love them . The hardest part of the job at present is heavy lifting and working – more... in extreme weather conditions, and the most enjoyable is working with and meeting new people everyday. – less
Pharmacy (Former Employee), Can't say – April 20, 2013
I was working for the other major large chain pharmacy and was told going to work for this lot would be a "step up"!!! Wrong...i can't go into details as no doubt i'll get in trouble. But as a registered pharmacy professional working in the branch i did was dangerous and even though i repeatedly reported all the issues to upper management, nothing was – more... done till the GPHC became involved. – less
dispenser (Current Employee), plymouth – April 10, 2013
Pros: pension plan, staff discount
Cons: being overstretched, not enough staff
Very busy store which can be stressful but enjoyable, it is none stop from the time the doors open until they close. Staff are lovely and friendly always helpful to each other and customers. The cost of gaining qualifications is covered by employers which is good. The company at times lose staff and don't replace them but they still expect the same – more... level of work maintained by remaining team members which can be difficult at times in such a demanding store – less