Boots Employer Reviews

I work part time in team of around 11 people.

We coordinate the bank end of the recruitment process.

We follow processes in order to do our job.

i have worked in retail for over thirty years and boots is the worst company i have worked for,there managment team are rude and un proffesional they tell you to give great customer service but they them selves never do this,there is no communication and was told many times if you dont like it there are plenty of people who could do your job.

Was able to learn many skills during my time working at boots, helping customers and building up my confidence to confront them and talk about new offers in the store. Being trusted by fellow employees.

serving customers constantly
refunds and exchanges
cash handling
monitoring the fridge temperature regularly throughout the day
making sure the store is clean and tidy and that the shelves are well presented and to a high standard
meeting deadlines and working under pressure, for instance when queues build up
co workers are friendly and supportive
managers – more... set a good example
hardest part is learning new products
most enjoyable part about the job is the satisfaction you get from helping customers and making sure they leave the store having received excellent service. – less

I worked from 9-5pm every weekday.
i learned that i can work well on my own and help customers if they asked me to find the product what they are looking for.
the managers helped us and guided us through each task to make sure that we did it perfectly.
the real members of staff helped us too and worked with us.
the most enjoyable part of the day was – more... feeling independent and even though we wouldnt get paid for work experience it still felt great to feel what its like to work in a shop and get that feel of it. – less

i would normally start my day my going on to tills and I would help customers.
I get on well with everyone I work with
I have improved my customer service skills I am able to bulid relationships with customer and I do my best to help them

The store I worked in for two years was the most poorly managed environment I have worked in. I believe it is better now that the manager I encountered was finally moved. Both the manager and deputy manager employed family members and close friends and they got away with stuff that the rest of the staff wouldn't have (and in one case didn't) The manager – more... was also an unmitigated bully, I was at the receiving end of over a years worth of bullying from her and to a lesser degree her deputy and after making complaints to the regional managers, which he investigated by asking the manager in question if she bullied me (guess what she replied) I ended up leaving as I was basically told I was lying, ironically two weeks after I left the manager was moved to another store as it was proven she was the liar, after asking for my job back as I felt vindicated I was shafted by the area management. The majority of the shop floor staff are great to work with, but, staffing numbers are cut to the bare bones in this store and you will earn your money.
I worked evenings with no chance to change or improve my prospects and I moved to a better job which isn't as good paying, but, feel I am allowed to use my brain. – less

Working 8.30-8.30 sometimes with no breaks. Working 40-60 hour weeks. And that was a part-time contract! Stressful and horrendous.

I joined 3 months ago as a dispenser after many years of working for an independent. Staff have been lovely and very helpful. Although only a local Boots it is very busy and non stop all day. The manager is okay but a bit aloof but overall much better than working for previous employer.

Learn new things everyday on Healthcare and are constantly being trained. Customer Service is a large part of the job. Deal with all sorts fo people everyday.

A typical Day at Work there started with Me being the first person on the Tills/Checkout Area. where there was a Bank of 7 IBM Electronic Point of Sale Symbol Scanners. Many times I would Open the (nearby) Entrance Door Shutters so Customers could come in. I would then serve the first Customers who arrived. Other Members of Staff would then Join me. – more... I enjoyed competing with the other Staff, trying to Serve & Sell more! The Management (several different people) said - "that I ran rings round the other Christmas Staff"! Regarding my Attitude to Customers & Sales amounts etc! I was also given different Compliments from other Team Leaders etc! There was a great Team Spirit at this Company which I miss (aswell as the Staff). I didn't find anything too hard there. The only time(s) I found a BIT hard was, when there weren't enough Staff with too many Customers, but I usually found a way to manage the situation. I would like to conclude this by saying that the most enjoyable things there were - working with the Management & my Colleagues. Also, meeting & helping the Customers make their Purchases! – less

Worked for this company for a few years. Senior Management are very detached from the Sale Floor and spend their lives in meetings. Overly target driven particularly on MURs but fail to take action on non performing Pharmacists just blame managers. Very poor/little training or development (too dependant on CBT) to support the general staff. HR presence – more... non existent. Pay is poor and actually gets worse on a per hour basis as you progress through the company (based on the hours you work for nothing!) – less

Full and to the wire with time, although patients is the key at times with many people and cultures im very much a people person .I find some managers have there favourites and im not sure this is the way forward. Our team is a tight reliable team with exellant work ethics love them . The hardest part of the job at present is heavy lifting and working – more... in extreme weather conditions, and the most enjoyable is working with and meeting new people everyday. – less

I was working for the other major large chain pharmacy and was told going to work for this lot would be a "step up"!!! Wrong...i can't go into details as no doubt i'll get in trouble. But as a registered pharmacy professional working in the branch i did was dangerous and even though i repeatedly reported all the issues to upper management, nothing was – more... done till the GPHC became involved. – less

A typical day at work involved alot of walking,Fixing Faults,Climbing Cranes,Wearing a Harness,Teamwork and lots of Motavation.

i used to love getting up at going to work
at this job i gained multi drop driving experience
i got one with almost everybody i worked with

Very busy store which can be stressful but enjoyable, it is none stop from the time the doors open until they close. Staff are lovely and friendly always helpful to each other and customers. The cost of gaining qualifications is covered by employers which is good. The company at times lose staff and don't replace them but they still expect the same – more... level of work maintained by remaining team members which can be difficult at times in such a demanding store – less

i enjoyed the people i worked with, i liked working with perfume and make-up. however the management was not good, and they did not tell me in advance that they couldnt keep me on.

Excellent temporary job, made to feel part of the team. Enjoyable work.

ENJOYED WORKING THERE, GREAT CO-WORKERS VERY FRIENDLY. GOT SOME MORE SALES EXPERIENCE, AND LEARNT MORE ABOUT THE WAY THINGS WORK.