My days were spent supporting vulnerable adults with personal care and medication. We had many clients whom were regular visitors to our respite service which was greatly valued by their carers. I met a wide variety of clients aged 18+ with different needs and personalities. We encouraged clients and their families to be involved in assisting us to provide personalized care. Our setting was a 5 bed roomed detached house with a large garden and parking area. We tried to make it feel like home for our guests. I also had to deal with health professionals such as G.P.'s, Pharmacies, Paramedics, Chiropodists & District Nurses. Listening skills, patience and empathy played a very important part of my role. I used to also answer the telephone, complete personal files, scan,email,copy or print off documents. Confidentiality was necessary regarding client information. I also was involved in preparing meals for different diets & tastes. I had to prioritize my workload in order of importance. I had to be able to work both alone & as part of a team. Our team consisted of my Manager, Senior Care, a domestic, handyman & other support workers. I had to work shifts including sleep-in duties, so had to be flexible. The hardest part of the job was getting up at 530 am for the 7 am start of my shift and some clients could be quite challenging/demanding.I enjoyed meeting different people and helping them & we as a team blended well. I felt very sad when our service had to close which was purely based on a financial decision and not a reflection of the service we provided.