Barclays Employer Reviews

a typical day at work would start between 8am to 8.30am, wed get set up and have a morning meeting every morning until 8.55 when the doors opened. You were given a lunch hour which would be taken when you were covered by another member of staff from 11am until 3pm. Business would close at 5pm, but depending on the day and business needs and what needed – more... to be done or if there were meetings, you could leave work at 5.30pm up until 7.30pm.

The most enjoyable part of the job were some of the colleagues and charity days we took part in.

The hardest part of the job, is definitely the work life balance, its definitely more work.

Managers would rarely stay if there was a problem. – less

It is quite enjoyable, can be repetitive at times and it is very much like working in retail.

busy workplace but fun and enjoyable, the atmosphere is fantastic

Everyday at Barclays is a busy day and can involve a mixture of projects which I involved myself in. Management is a great gift at Barclays, they will always make sure to give their employees the time and support they need, whether it is a new colleague or someone who is trying to develop and progress their position within the business.
Whilst at Barclays – more... I have brushed up greatly on my time management skills. I have learnt how to cope in a deadline generated environment. Team work is something you needto be able to be part of to work in a place like Barclays. You need to be able to effectively handle complaints and diffuse heated situations for the benefit of the company and the customer. Confdentiality plays a huge part in this type of work.
I have gained many transferrable skills which I am sure will come to my aid as I search for my new job. – less

Collegiate atmosphere, where you're expected to work hard, but have fun while doing so.

in my role there was always the possibility of queries out of left field, as well as the more routine budgeting, forecasting, and month end reporting.

resolving day to day issues with PC / Laptops, network and telephone systems (meridian) face to face and over phone. jobs come through fault logging software.
gathering information and helping 1st line with major incidents.

I love working here at barclays dealing with ppi complaints. this is a tempory contract and is coming to a end.

Responsible for assisting in evidencing effective oversight of business & customer risk across the business are e.g. monitoring of remediation action plans as a result of assurance testing or BIA audits to ensure timely delivery, owning and updating of OPUS risk system for SOX controls and all RCA owned by the team.

Dealing with clients PPI complaints
I learned how to manage my day and how best to be productive during the working day.

There are lots of managment tiers in Barclays, which allows staff to progress in their career. The training you receive in Barclays is priceless and stands out above the rest. However, the management do expect a lot from the staff and this means work life balance can become distorted towards the "work" part.

arrive early, attend any morning meeting being held and write down notes. Balance of Tills. Locate any new information about products via intranet. Help customers with queries and provide any information needed as well as doing any tasks given by other members of staff.
The most enjoyable part of the job is helping people and providing any reassurances – more... to customers.
The hardest part of the job is dealing with customer complaints.
Management are not always approachable. – less

Taking calls from customers in a high volume call centre liasing with various different departments of Barclays.

I learnt many things from this role, how to deal with many different cultures and lifestyles.

Identifying opportunities to make customers lives easier and encouraging financial know how and manage their money more effectively.

Hardest – more... part of this job was the 11 hour days. !! – less

The company has excellent vision and values. The top management are really good professional and appear to care about staff. The team leaders and centre managers that don't always appear to have their staff or the customers as top priority.

Nice enviroment to work in, friendly staffa and team leaders.
Good hours
Flexable hours
Good wage

It was lovely working at Barclays, the team was very hardworking, interesting and fun to work with.

I enjoyed going to the pub and walking during lunch time. The management was great as well.

Overall I enjoyed my stay there.

is all aboutcustomer service and making sure customers are completely satisfied
spotting sales opportunities and meeting customers needs
managing portfolio of customers
complaint and enquiries handling
most enjyoable part of the job is the fact you help customers and build a long lasting relationship with them.

Working for Barclays Buy to Let Mortgage servicing entailed a variety of situations, most interesting and all satisfying from giving a good customer service by treating the customer fairly to helping my colleagues with complex queries. Setting up and maintaining information systems and keeping track of service levels.
Working at Barclays increased my – more... ability to deal with customers in various situations, happy, unhappy indifferent etc.
My manager in particular was professional,fair and encouraged the team to go the extra mile which I enjoyed.
My colleagues were varied and interesting, some harder working than others, all were helpful and understanding of each other abilities.
The part of the job which was not hard but which I did not find enjoyable was having to deal with irate customers who at times did not or were not given the full picture when purchasing a Buy to Let property.
The most enjoyable part of the job was knowing that I had helped a customer and that it was appreciated by them. – less

fun, good benefits, excellent training, monotonous

middle management are not very professional

excellent company to work for, fantastic benefits and facilties

good experience and training

good colleagues and an enjoyable place to work

requires excellent customer service and discipline

fun, good benefits, excellent training, monotonous

middle management are not very professional

excellent company to work for, fantastic benefits and facilties

good experience and training

good colleagues and an enjoyable place to work

requires excellent customer service and discipline

Worked at Barclay's head office. Opening post and sorting out the complaints which I logged onto Barclays system. Meeting paperwork deadline's for completion of mortgage's so that money could go to solicitors. Scanning document's for different departments so that they could deal with work.Learnt how to deal with complaints via the telephone and how – more... to treat customers fairly. Management and co-workers i enjoyed working with them we all worked as a team to get things done. The hardest part of the job was meeting deadlines but this was a challenge and enjoyed the challenge – less