Barclays Employer Reviews

It is a very good job with a great salary. Great management and people to work around and great benefits also. The only thing is that the shifts are evenings therefore I finish late so am interested in day time hours.

Barclays is a great place to work with a really strong working environment. In the role we pull together as a team to ensure that our customers are completely satisfied.
A typical day at work sees me responding to customer queries and looking to service their accounts whilst looking for any potential solutions that could be offered, in order to make – more... their lives any easier.
The team I work in is great as we all try to contribute in order to reach targets, the managers are always supportive and on a monthly basis will take the time in a one-to-one in order to assess performance and look to help members of the team with their development in the job role.
The hardest part of my job is the fact that I've had to relocate to Sunderland in order to take the job. I've been their 8 months now, the job itself is fine, however im determined to find work closer to home in Workington. – less

While at Barclay's I learned loads of great skills and was able to study some NVQs I met some great people who are now friends for life and I was able to learn different processes.
I loved being part of the community team and organizing community events to raise money.

Fantastic financial company to work for, fast paced and dynamic.

processing agent
problem solving skills
team leader excellent
hardworking

Currently working here as been very enjoyable to say the least and would recommend Barclay's as a great platform to build your future career as they will support you in every way.

a typical day at work would start between 8am to 8.30am, wed get set up and have a morning meeting every morning until 8.55 when the doors opened. You were given a lunch hour which would be taken when you were covered by another member of staff from 11am until 3pm. Business would close at 5pm, but depending on the day and business needs and what needed – more... to be done or if there were meetings, you could leave work at 5.30pm up until 7.30pm.

The most enjoyable part of the job were some of the colleagues and charity days we took part in.

The hardest part of the job, is definitely the work life balance, its definitely more work.

Managers would rarely stay if there was a problem. – less

It is quite enjoyable, can be repetitive at times and it is very much like working in retail.

busy workplace but fun and enjoyable, the atmosphere is fantastic

Everyday at Barclays is a busy day and can involve a mixture of projects which I involved myself in. Management is a great gift at Barclays, they will always make sure to give their employees the time and support they need, whether it is a new colleague or someone who is trying to develop and progress their position within the business.
Whilst at Barclays – more... I have brushed up greatly on my time management skills. I have learnt how to cope in a deadline generated environment. Team work is something you needto be able to be part of to work in a place like Barclays. You need to be able to effectively handle complaints and diffuse heated situations for the benefit of the company and the customer. Confdentiality plays a huge part in this type of work.
I have gained many transferrable skills which I am sure will come to my aid as I search for my new job. – less

Collegiate atmosphere, where you're expected to work hard, but have fun while doing so.

in my role there was always the possibility of queries out of left field, as well as the more routine budgeting, forecasting, and month end reporting.

resolving day to day issues with PC / Laptops, network and telephone systems (meridian) face to face and over phone. jobs come through fault logging software.
gathering information and helping 1st line with major incidents.

I love working here at barclays dealing with ppi complaints. this is a tempory contract and is coming to a end.

Responsible for assisting in evidencing effective oversight of business & customer risk across the business are e.g. monitoring of remediation action plans as a result of assurance testing or BIA audits to ensure timely delivery, owning and updating of OPUS risk system for SOX controls and all RCA owned by the team.

Dealing with clients PPI complaints
I learned how to manage my day and how best to be productive during the working day.

There are lots of managment tiers in Barclays, which allows staff to progress in their career. The training you receive in Barclays is priceless and stands out above the rest. However, the management do expect a lot from the staff and this means work life balance can become distorted towards the "work" part.

arrive early, attend any morning meeting being held and write down notes. Balance of Tills. Locate any new information about products via intranet. Help customers with queries and provide any information needed as well as doing any tasks given by other members of staff.
The most enjoyable part of the job is helping people and providing any reassurances – more... to customers.
The hardest part of the job is dealing with customer complaints.
Management are not always approachable. – less

Taking calls from customers in a high volume call centre liasing with various different departments of Barclays.

I learnt many things from this role, how to deal with many different cultures and lifestyles.

Identifying opportunities to make customers lives easier and encouraging financial know how and manage their money more effectively.

Hardest – more... part of this job was the 11 hour days. !! – less

The company has excellent vision and values. The top management are really good professional and appear to care about staff. The team leaders and centre managers that don't always appear to have their staff or the customers as top priority.

Nice enviroment to work in, friendly staffa and team leaders.
Good hours
Flexable hours
Good wage