Personal Assistant (Former Employee) – Southampton, Hampshire – 22 February 2018
B&Q is a great place to work with great people. B&Q seeks out talent and provides massive opportunity to fulfil your goals, to grow and succeed. I would recommend B&Q to anyone looking for a new challenge.
Saye, paid holidays and sickness, pension and potential bonus
Great team but not a lot of opportunities for progression
Sales Assistant (Former Employee) – Paisley – 20 February 2018
The working environment is friendly and there is a great sense of teamwork. You are expected to know a lot about the products so it is important to get up to speed with that as quickly as possible. The other staff are always there to help. You are expected to be flexible and work at various different times. The salary is also very basic. A lot of staff are on smaller contracts and only get overtime during busy periods.
Front End, Sales Assistant (Current Employee) – Ayr – 17 February 2018
Your standard day at B&Q can be a busy place with a friendly atmosphere. I have learned different skills through computer skills and customer service. The management team are very supportive of their staff. It is a friendly place to work as all backgrounds are welcome. The hardest part of the job would be the complexity of the ordering system and the most enjoyable is the amazing staff you work along side.
Trading Manager (Former Employee) – Halifax, West Yorkshire – 11 February 2018
I’d like to state that I’ve worked at other b&q stores and none were like this. The store manager is a bully who is unfit to to be in any type of management role. A bully who forced staff to emotial breakdowns. Would scream and shout at staff refused to pay sick pay even if staff had been genuinely been off sick. The atmosphere in the store is terrible and amount staff turn over is crazy. Staff that just can’t work in these working conditions. The other reviews you will read about the halifax store are all true after experiencing it my self. Staff scared to death of warning after warning and managers arguing amounst themselves to score points. The fact that the unit manager has no idea how to treat people and what happens in that store is illegal such as working hours and refusing to pay sick pay.I’m amazed that this has not been looked into by higher management. It’s not only the way staff are treated customers also shocking customer service I’m amazing anyone shops in the store. There’s some really great people in the store who shouldn’t be forced to work under his tyranny.
Supervisor (Current Employee) – Portsmouth, Hampshire – 10 February 2018
A typical day for me is making sure the frontend of the store is clean and to expectations, returns and the checkouts and self scanning checkouts are manned throughout entire opening hours. I also deal with cash office and banking on a daily base as well as issuing change. I also have to check that are click and collect service runs smoothly and below are expected time to be ready. I also have to deal with any complaints or complements that arise in store or on phone. The store itself is a great atmosphere the people are great and all work as part of the team. I think the hardest part of my job is knowing when to switch off when you have finished for the day. The most enjoyable part of my job is knowing my team can come and talk to me about anything or any problems as I have earned the respect of my team.
Good staff discount
on your feet in steel toe cap boots for 9hours a day
started off okay but seriously went down hill. management are bullys and expect too much of you. moan when something doesnt get done rather than helping. customers treat you appallingly almost no training is provided. you learn on the job. staff are friendly and make it worthwhile. hours arent too bad however you have to work 3 saturdays out of 4 and get only 1 weekend off a month. almost no progression unless you fight for it
Shop Floor Assistant (Former Employee) – Newhaven, East Sussex – 5 February 2018
I worked for this company just over a year and a half and I started off on night shift which were very nice and easy it helped me know where items where on the shelf quickly, I then moved on to the tills and I quickly learnt how to use the till and I got to interact with the customers. Then I moved onto the shop floor and worked in decor which I loved because I loved selling valspar at hit a record at the store I worked at.
Sales Assistant (Current Employee) – York, North Yorkshire – 5 February 2018
Good company with great managers that are down to earth.staff are always happy help with customers and each other so great team work.they are also very flexible with the hours to be worked on a daily basis.
Operational Training Manager/Coordinator (Former Employee) – Doncaster, South Yorkshire – 5 February 2018
great company to work for , plenty of opportunity for development. The culture is friendly in the stores, the warehouse distribution can be difficult at times , owing to different contractors looking after B&Q stock. The most important part was how enjoyable to see the development of staff raising through the ranks.