ASOS.com Employee Reviews

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Fun company to work for
Retoucher (Former Employee) –  London10 November 2017
Loved working here. Always fun things going on. Good benefits and friendly people. I stayed there a long time because of this, but there was no progression and the pay wasnt great.
Pros
Fun, friendly, sociable
Cons
No progression
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fun enviroment
Warehouse Operative (Former Employee) –  Barnsley, South Yorkshire3 November 2017
I have worked here for a few months, and the people are so friendly to work with and the environment is big and its a nice place to work with all the people.
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ok its a job
Warehouse Operative (Former Employee) –  Barnsley, South Yorkshire22 October 2017
its a basic job nothing much anyone with half a brain cell can work the job its a in-between jobs place don't expect much so wont be dishearten It easy job to get high turnover
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Fun workplace
Customer Care Advisor (Former Employee) –  Hemel Hempstead, Hertfordshire4 October 2017
Management could be improved. But such a great company to work for. Benifits are amazing too. The night shifts do take over your life a little but the four days off make up for it.
Pros
40% discount
Cons
Long night shifts
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good
Factory Worker (Former Employee) –  Hull, East Riding of Yorkshire3 October 2017
good place to work, long 12 hour shifts but made them fun, travelled put of hull everyday to this work place.. all fun and games dealing with different items
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Run as fast as you can terrible company
Team Leader (Current Employee) –  Leavesden, Hertfordshire21 September 2017
If you are happy with big bother go head. Otherwise avoid that company. Everybody is controlling everyone. To much gossip like at school.

When you suggest ideas which can improve the customer service, they will drag you down with their fake big smile. But it's someone that they like,no problem.

No progression. If the popular people doesn't like you, you will be their target. They don't look at your skills and competencies. Fake friendly environment.
Pros
Free fruits, sample sales, discounts
Cons
Long hours, forget about progression if you are not popular, high turn over
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Terrible!!
Picker (Current Employee) –  Barnsley, South Yorkshire21 September 2017
Right where do i start. I have had this job for over a week now and its absolutely terrible . I had 1 day of training basically they showed us what to do and then it was a case of get a picking gun and get on with it. Everyone around are like robots trying to hit targets ect. Management think that they are god and look at you like a peice of poo . I was searching 5 floors for over a hour trying to find a trolley. And god forbid if you make a mistake on your gun they won't log you out so basically you cant do anything until they do this. We are just a number to them and they dont care if you are hurting or not.
Pros
Non
Cons
Everything
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good atmosphere
Warehouse Operative (Former Employee) –  Grimethorpe18 September 2017
very good atmosphere, easy to work, only problem is if working on previous agency.
good hours, decent pay, good food in canteen, and not bad price. plenty of parking
Pros
n/a
Cons
n/a
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Terrible
Customer Care Advisor (Former Employee) –  Hemel Hempstead16 September 2017
Asos is the worst place I have ever worked! The atmosphere is very tense and uncomfortable. There is so much gossiping and bullying that goes on here, it is much worse than a playground. Team Leaders are just as bad, rather than intervening, they join in. The job itself is very monotonous and there isn't much room for progression, especially if your face doesn't fit.
Pros
Sample Sales
Cons
Bully culture, bad management, tedious and repetitive work
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They don't know where they are going
Customer Care Advisor (Former Employee) –  Leavesden, Hertfordshire15 September 2017
Poor management
Poor leadership
HR is useless
High turnover
Fake positive reviews
No room for progression
Old boy's club
Absurd 121's
Stupidity
Backstabbing
Pros
Free food and coffee
Cons
Many
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lack of communication
Picking (Former Employee) –  Grimethorpe, South Yorkshire29 August 2017
a typical day picking at asos ws turning up getting your gun and listining to team leaders for 5 minuits in the morning then left to do whatever the rest of the shift there was no communication after that
Pros
free bus to work provided by agency not asos
Cons
long hours, no progression, lack of comunication
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Avoid it
Team Leader (Current Employee) –  Leavesden Green22 August 2017
It's a Big Brother where everyone spy and shadow everyone, everything is based in opinions from other people. You will progress if they like you, if you have a face.
HR is clueless.
Some team leaders are promoted based in popularity.
Fake smiles and rude behaviour from teenagers.
Pros
free snacks
Cons
Early shifts, nasty advisers, people swearing
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Fun workplace
Customer Advisor (Current Employee) –  Leavesden, Hertfordshire15 August 2017
ASOS is a fun place to work. It's an easy place to make friends and has a relaxed environment. I would recommend it if you want to meet new people. There isn't much room for growth and the hours can make your life very unsociable.
Pros
Discount and relaxed environment
Cons
Unsociable shift patterns
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Very fun environment to work in
Customer Care Advisor (Former Employee) –  Hemel Hempstead, Hertfordshire2 August 2017
Working at ASOS was great, as the environment is very fun, vibrant and diverse! The best thing about working for ASOS is that there is always opportunity to progress.
Pros
Sample sale
Cons
Long hours
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Fun work place
Customer Service Advisor (Former Employee) –  Glasgow19 July 2017
Very fun to work with ASOS and they always look to help you out. For example I was hired for full time hours and I wanted to go part time they accommodated this for me.
Pros
Free lunch
Cons
Long hours
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fun
Customer Service Advisor & Social Media Assistant (Former Employee) –  Hemel Hempstead, Hertfordshire17 July 2017
The job was basic as it was a temp role, but i had a lot of fun.
There was a sample sale every thursday which was amazing, the work was not hard at all.
Pros
cheap clothes
Cons
boring
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Customer care advisor
Customer Service Advisor (Current Employee) –  Hemel Hempstead15 July 2017
Great staff benefits at ASOS. Its a fun environment to work in and you are given the opportunity to grow within the company, you have to hit daily targets and have weekly meetings with your team leader.
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Easy work
Customer Service Advisor (Former Employee) –  Glasgow21 June 2017
The management is terrible and bullying within The company is on going I would not recommend this company to anyone staff have zero discipline and no respect for them selves or customers.
Pros
Easy work
Cons
Terrible place to work
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-good company
Assistant (Current Employee) –  Camden, Greater London14 June 2017
good company, good benefits

relaxed working enviroment

nice working environment

Friendly staff, good use of connections in industry

Liked working here, flexi working hours.
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repetative and very poor management
Warehouse / Picker (Former Employee) –  Barnsley, Barnsley, UK2 June 2017
if you are a picker like I was you will be given a target to reach based on how many items you pick every hour which is impossible to beat as there are 5 floors everyone fighting to get a trolley some days id be there 2 hours until I got a trolley, very underpaid to say how much work you actually do (you have to run all day to get anywhere near your targets) if not they will give any reason to get rid of you, in my opinion they just use you to get by the xmas period. also you will be lucky to even get 3 days per week, definatly not a place to work if your looking for security,
Pros
meet new people and make good friends
Cons
no security, get treated unfairly
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Overall rating

2.9
Based on 198 reviews
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Ratings by category

Work/Life Balance
2.7
Salary/Benefits
2.9
Job Security/Advancement
2.6
Management
2.5
Culture
2.8