Arvato Employer Reviews

Lack of training, made to deal with customer complaints when only being trained to take orders. not being given more training when needed. no help from line managers. no flexability with hours even when important matters had to be attended. Lack of proper equipment, like unbroken headsets, chairs. keyboards and phones.

Typical day at work was usually very busy, full of challenges, however we manage to have fun together.
I've learnt a lot, mostly crisis management and lots of IT related queries.
I was very lucky to work with professional management with high work ethic. I learnt a lot from them.
My co-workers were the most amazing people I've ever work with. Professional, – more... reliable, trustworthy but also fun with great sens of humor.
Job itself wasn't hard. There is room for improvement in facilities and IT equipment.
The most enjoyable part of the job was definitely my co-workers and role itself. – less

9 hrs job,
I did lot of hard work on projects like cisco,avaya,estetica,lenovo,autodesk
I find nothing hard or difficult

Senior executive responsible for the strategic direction of human resources, training, and ethics.

Typical day at work would be dealing with customer complaints and resolving them in a profissional manner. Co-workers were great we all worked together as a team. The hardest part of the job was the changing schedule. Really enjoyed helping customers and the office enviroment was very enjoyable. I learned how to work under pressure and handle many tasks – more... with ease. – less

Who knows what we are supposed to do - we make it up as we go along - there is no training, communication, support or processes in place and the work loads are unrealistic

Most of our days are spent updating numerous different systems with the same information as they are no interfaces and then filling in spreadsheets with the same information again – more... to update the managers as to work we haven't been able to do as too busy updating things......

I have learnt a lot about excel but this was from need and excellent colleagues not from the company

Management style is mushroom and on a shoe string budget. Everything is "confidential" or is changed so often that you are left with no faith in what they do decide to tell you as will usually change within hours. Team leaders and managers are left to bully staff and promises are always broken. Each team instead of working together to achieve goals are encouraged to blame each other and pass work off onto the other teams

No pay rises, benefits, rewards or praise are required as it is your job to succeed !

This is not the worst place to work when comparing to some sales based call centres but it is definately the most ridiculous

The most enjoyable part of this job are my colleagues and when I can finally leave – less

Who knows we make it up as we go along - there is no training, communication, support or processes in place

Most of our days are spent updating numerous different systems with the same information as they are no interfaces

I have learnt a lot about excel but this was from excellent colleagues not from the company

Management style is mushroom and – more... everything is secret or is changed so often that you are left with no faith in what they do decide to tell you as will usually change within hours.

No real benefits, rewards or praise as it is your job to succeed ! Team leaders are left to bully staff and promises are always broken

This is not the worst place to work when comparing to some sales based call centres but it is definately the most ridiculous

The most enjoyable part of this job will be leaving – less

never do the same job. daily versatility.
fast paced
Do know what is expected of you on each production piece

When you get there, you are basicaly on the same line you are on everytime you work, unless told differnely. You learn alot when you are there. You learn how to fold boxes, unfold them. I learned how to put the sleves on dvds. I learned how to pack boxes and how to pack a dispalay box. My co-workers are very freindly. If anything goes wrong, the are – more... right there helping me. If they see that i need help and they have nothing to do at the moment, they will come and give me a hand. The hardest part of the job is having to stand on your feet all the time! but other then that , everything else everything is very enjoyable. – less

Logging of new contracts on Microsoft CR Dynamics with a view to validating its adherence to MS compliance policies. Approving or invalidating the documents for processing or rejecting of the documents. Liaising with my team's co-workers for further information on type of deals and with Microsoft subsidiaries all over Europe, Africa and Middle East – more... as well as Microsoft Channel Partners with a view to acquiring all the necessary paper work and high level approval
to process the deal. Long hours and working weekends and bank holidays is a must for this role. – less

The day started out by sitting at the computer and typing in the kodak products such as cameras, printers and picture frames. They would get sent back to the company because either they was broken or just not working at alll. I like the people i worked with except the lead woman she made me mad and made some people even cry at most times. The hardest – more... part was dealing with the lead and the supervisor because they was friends and if something went wrong they would not do anything about it which i hated. i did like my co- workers – less

I clock in then go to my department. We work on an assembly line so we rotate spots all day. i learned a lot bout the material i was packing(to be sold)for stores. i also learned what happens when people return items back to the store. I enjoyed working the all management and co workers. The hardest part of the job was standing in one spot for a long – more... time. The best part was always having something to do so u dont get bord and learning new stuff everyday. – less

Wow this job was ok. I learned good leadership. Management was ok. My co-workers were very helpful and we always worked as a team. The hardest part about about this job would be when they need more parts out. The most enjoyable thing about this job you get to work with your co-workers alot.

My typical day at work consists of updating reports , and maintaining and managinging backorder reports to ensure SLA's are met for specific clients.

I have learned that teamwork and proper training is imperative in an atmosphere such as my own to ensure excellent customer care.

Upper level management are not in touch with their employees touughts – more... or concerns reguarding the success of the company.

I enjoy working with my co-workers

The hardest part of my job is having to depend on others from different departments to do their jobs in a timley manner so that I can complete mine.

I really enjoy my job duties. I also enjoy the atmosohere around me. I work in a fairly non- stressful enviornment. – less

Manufacturing of CDs and DVDs is a declining business but arvato is maintaining its position in this still competitive field.
The company is proactive in responding to market needs and exploring new venues to remain a vital production facility.

exelente lugar de trabajo instalaciones adecuadas, personal respetuoso y colaborador dispensador de agua gratuito y casino con precios accesibles pa ra los empleados.

è un ambiente giovane, si lavora su turni. Il luogo di lavoro è pulito ordinato e il lavoro in sè è interessante si lavora sia al telefono per dare assistenza ai clienti sia con attività di back office nei "tempi morti" tra una chiamata e l'altra. Il luogo è facilmente raggiungibile dai mezzi. Nel complesso un'ottima esperienza.

l'expérience de six mois à arvato sur une opé en téléphonie blege a été trop courte, d'autant plus que le client était nouveau. Beaux locaux, collaborateurs sympathiques, management très présent malgré la difficulté de la nouveauté de l'opé et des problèmes quotidiens d'interruption des différentes applications de logiciels. travail le dimanche (mais – more... un sur trois ou quatre donc très gérable) l'aspect le plus difficile était le temps de communication qui devait être court pour résoudre des problèmes récurrents de factures. L'aspect le plus agréable a été le contact des clients belges très sympathiques. – less

direkte Kollegen : gutes Arbeitsklima
Direkter Vorgesetzter:gutes Arbeitsklima
keine Angaben
nicht zu erwähnen

travailler labas est enrichissant en terme d'humanisme, la clientèle est très diversifier, car on peut etre amener a avoir monsieur tout le monde au téléphone, qui appel pour un besoin précis, souvent des renseignements sur son contrat ou un nouvel enménagement.
nous sommetrès bien encadré par des superviseur et hyperviseur qui remonte le moral quand – more... sa ne va pas. Le plus difficile c'est d'avoir en ligne en client dans le besoin mais qui n'a pas les moyens de régler sa facture afin d'etre rétabli en énergie.
entre collègue sa se passe très bien, il y a une bonne entente générale, une espèce de ruche familial. – less