Customer Care Professional (Former Employee) – Brighton, East Sussex – 7 September 2017
A very relaxed multicultural environment with great chances for networking and developing within the company. Working across different countries. Easy to build strong professional relationships as well as friendships.
Customer serv.Rep (Former Employee) – Brighton, East Sussex# – 7 September 2017
Having been at American Express for almost 2 years they have been the best employers in my working life, always willing to listen to ideas and give you the best opportunities to up skill in the role you have
Collaborative environment, more responsibility than compensation levels suggest.
Product Management (Current Employee) – London – 2 September 2017
The UK Consumer business is very dynamic, with many smart talented people. Culture in the Corporate unit is very sales-driven and tends to be more chaotic.
In general, AmEx excels at providing flexibility to its workforce, but with a trade off in compensation levels. Moving between offices, especially to NY is a real possibility for people who fit in and do well.
Global mobility, workforce flexibility, smart ambitious co-workers, industry-leading brand
Compensation vs. responsibility, frequent restructuring
Kiosk Staff (Current Employee) – Brighton, East Sussex – 2 August 2017
My first job is in Amex. I learnt a lot here. Working with other people. Serving lots of customers under pressure. This has made me realize that working environment is very different from a uni environment.
Accounting Analyst (Former Employee) – Burgess Hill, West Sussex – 24 July 2017
A typical day for me was very structured with tight daily deadlines being within a finance environment. I have acquired a great deal of valuable experience over the years within the accounting, banking and business customer relationship area. You are encouraged to further your career path with on-line courses and to take advantage of mentoring. The workplace is generally a friendly one with flexibility towards work/life balance. American Express is a good company to work for.
School Work Experience (Former Employee) – Croydon, Greater London – 17 July 2017
personally not my ideal job/ place of work but it made my year 11 work experience a pleasant experience. the managers where all nice and welcoming and the employees seemed to all get along and get the job done.
Customer Service (Current Employee) – Brighton – 4 July 2017
Dealing with enquiries & answering calls from new and existing customers. Dealing with all escalated complaints and enquiries efficiently and effectively. Giving customers information about company services and products. Building relationships with customers. Handling difficult and aggressive customers in a professional manner.
great multi cultural and international environment
Team Leader - Customer Services (Former Employee) – Brighton, East Sussex – 26 June 2017
Great multi cultural and international environment that challenges and invites. High work pressure due to the market requirments. People are required to be flexible and self starting. Great development opportunities within a wide range of capabilities. Great secondary rewards like pension schemes, in-house gym, and good private insurance. A place that will certainly cut your teeth and if you want you can achieve a lot and you do get the space to achieve just that. As with all big multinationals, working in the most efficient and effective way is met with many challenges on lots of levels unfortunately. But this also makes the people very creative and hands-on.
great variety in cultures and people
too big a vehicle to drive effectively and succesfully for everyone involved
Business Development Agent for American Express (Former Employee) – London, ON – 26 June 2017
• Selling American Express Business cards to small and medium-sized businesses across Canada. • Understanding business needs of the customer, and promoting the most beneficial card product for the business. • My communication and interpersonal skills, allowed me to excel within this role. • In the short time of my temporary employment, I was always ranked within the Top Ten Best Sellers within the American Express Program.