Server (Current Employee), Elyria, OH – May 23, 2013
this is a great company to work for. Lots of room to grown, There are many different fields you could go into. I learned great customer care along with multitasking, and problem solving. I have great co workers, and my management team is amazing.
Interacting with customers & providing a great service daily.
Data Specialist (Current Employee), Fairview Heights, IL – May 22, 2013
I enjoyed working at this company. The most enjoyable part of my job was meeting and servicing customers of the company. I can to know them personally. My co-workers were wonderful people who were helpful and caring.
Claim Specialist (Current Employee), Charlotte, NC – May 22, 2013
I love the company. I have learned a great deal about insurance. The best part about the job is the job security. I never have to worry about that. There's always something to learn and a chance to develop or enhance what I know.
Claims Service Adjuster (Current Employee), All across the US – May 22, 2013
Pros: meet new people every day, learn about insurance policies.
Cons: travel and beng away from home
10 day on 4 day off schedule requiring travel to any location in the US where Catastrophe claims need to be handled for Allstate customers. Job requires self-organization and time management and the company provides fantastic support structures thru direct management interaction and support staff. Learned the elements of insurance policy coverage, identifying – more... covered vs not covered damage and constant customer service lessons every day in the field. I really enjoy working with the customers to explain their policies and what damage is covered and to assist them in getting the residences repaired. – less
Customer Service Representative (Former Employee), Claims Processing and Customer Service Dept. – May 21, 2013
While working at Allstate i obtained alot of wonderful skills that i was able to use in my other job experiences. Allstate was a wonderful company to work for and the experience while working there was a postive experience.
Staff and manager are very nice people and were willing to help. Training was fast paced however this helped me to learn how to pick up the job duties quickly. Allstate was flexible with my hours which was helpful being in school. Great building block to my career.
Claims specialists (Former Employee), Birmingham, AL – May 20, 2013
Doesn't pay enough for amount of work and stress it involves, inappropriate conversations aloud in call center while others are on the phone with customers. No room for advancement; you may change job title but your not paid for it they call it a temp position. Experienced rude unethical Manager on a daily baises, "OK company" but wrong people in management. – more... New Employees start with higher pay than many current employees have; How is that Legal ? Also very unstable if you work there be prepared to move your assigned cubicle at any time. – less
Office Manager (Current Employee), Cheektowaga, NY – May 17, 2013
Pros: very supportive if you get the right regional manager
Cons: without solid leadership in place, the office culture and chance of advancement is non-existent.
The corporate structure can definitely use some cleaning as there are some regional managers that are very proactive to help their agents grow, and then those who really don't even care. As for the individual agencies themselves, the environment is heavily dependent on the leadership of the agency owner. Allstate as a company does provide a solid value – more... proposition to their customers, but in the end the delivery falls upon the agents themselves. – less
INSIDE TECHNICIAN (Current Employee), Tempe, AZ – May 16, 2013
Pros: benefits, salary, stability
Cons: no part time or telecommute option
I have great co-workers who I enjoy working with and we work well as a team. I have over 11 years in the industry and have been fortunate to work in many positions during this time. Currently, I am looking for more flexibility and less than 40 hours a week.
Licensed Sales Producer (Current Employee), Vancouver, WA – May 15, 2013
Pros: work with diverse population, co-workers are amazing
Cons: late night hours, no weekends
A typical day consists of, checking in with the sales managers to find out if any car deals are pending and appointments set for the day. Checking the service drive area for customer waiting for their vehicles and ask if interested in a complimentary insurance quote. Assist new customers purchasing a vehicle with verifying their current insurance and – more... asking to quote their business. I work at a car dealership with a bunch of men. It is hard to come into their world and have them open up to you but it is possible and when it finally happens, it is rewarding that you have finally earned their trust. Hardest part of job is working with a bunch of men that want to give you a hard time. The most enjoyable part of my job is helping others with their insurance needs. When they have just purchased a new car they're pretty happy and it's fun to talk with them and reward them on their new purchase. – less
Marketing and Sales (Former Employee), Nashville, TN – May 14, 2013
Pros: always busy
Manage seven warehouses inventory all over the world How to expedite and get those you work with to help you willingly. Very cooperative and easy to work with and listen to the needs. A great blend of different strategies to resolve and get results Keeping customer satisfactory when things seem impossible Helping others resolve issues and having solutions...