Accor Employer Reviews

Management standards are appalling, inclusive of regional Managers. Owners do not invest in people or product. Policies and SOP's are all in place but never used. Can only be described as a shambles of a company. To give you an example. They use Rota Horizon but no longer pay any company to maintain it, they just utilise the software and when it crashes – more... 2 weeks to get it fixed!! Another reporting system for utilities reporting did not get paid for 12 months so no support from them either. Supplier accounts get put on hold every month as bills take up to 6 months to be paid. Across all departments! Chefs had to go to Asda!!! To try and perform well with daily struggles that would be easily rectified if there was any sort of co-ordination. No work life balance and no credit or financial reward for good performance. Bonus targets were exceeded only to be told there was no money to pay them. Currently having to seek legal advice......

Would recommend never working for this company. By far the worst of all bigger Hotel chains and I have worked for Hilton, Marriot and Rezidor as a Senior Manager.

This company has numerous unfair dismissal tribunals ongoing (allegedly) Avoid avoid avoid – less

A nice place to develop communication and language skills, meet new people and perfect the customer service.

Enjoyed meeting new people. Loved working with people that had the same drive as I do.

Accor was a good place to work and I had an overall good time there. I was blessed to work with a great group of people most of the time I was there. The values of the company do seem to be focused on the employees as well as the customers equally. Great atmosphere with a good break room and their own cafe. Over all I would say Accor was a great part – more... of my life and it was just time to move on. – less

A typical day in hospitality management often consists of maintaining a environment that is a pleasant experience for the guest or potiental guests by managing many employees simultaneously. Work begins fairly early in the morning, often before the location opens, and an 7am- to 8pm-. General Manager's handle a wide variety of routine tasks, such as – more... writing reports; supervising employees; managing cash; ordering supplies; handling schedules, payroll, and marketing/sales and promotional roll-outs; and securing the property upon closing. In addition, a manager can expect to deal with guest complaints, employee work delegation, staff shortages, equipment failures and other unexpected things that occur in the hospitality industry. On average, managers may work as many as 50 or more hours per week. – less

ENJOYED WORKING WITH ACCOR AND LEARNED ALOT
MANAGEMENT WAS GOOD GIVEN CHANCE TO LEARN AND FUN
GIVEN ALOT OF TRAININGS
DAY OUTINGS FREQUENTLY
GIVEN OPPORTUNITY TO CHANGE DEPARTMENTS IF YOU CAN

JOB SUMMARY

To support director's team with primary focus for the production team and ensuring compliance with customer Service Level Agreements while promoting and adhering to G6 Hospitality strategic business goals. In addition to that, also responsible to assist Director's initiatives to current client base and retain new clients while performing – more... day to day team support activities.

• Ensure Accuracy of databases and reports are up to date. Makes initial contact with potential clients, phone, mail, e-mail, social networking.
• Posting of invoices, and issuance of payments to vendors while maintaining accounts in compliance with business policies.
• Daily communication with internal/external customers
• Booking /maintenance of corporate account reservations in CRS and FOLS system
• Maintain Client Spreadsheets and that of Sales Field Representatives
• Call properties to ensure Client information has been received
• Ensure Daily Invoicing and billing backup for corporate accounts are done
• Generate reports from CRS system for meetings
• Assist on special projects as needed – less

Good, stay-busy job, with a quickly growing team of professionals.
Good opportunity to practice and teach management skills.
Great - had the opportunity to help groom six new assistants
Challenging - achieve standards with new properties and different types of managements schemes

book the hotel reservaions for the clients, others people language expression like Brittish, co workers were fun, be on the phone all day, be able to help people.

Learned many things Man Mangt, Multi skilling, Great place to work.

It is a good place to work, it has changed so much over the years.

The typical day at work was really interesting, I used to meet the customers from all over the world and communicate with them. I have learned many important skills, such as time management, organisational skills, responsability, working with cashbox, prepare invoices, check-in, chek-out, fluent conversation in english and then switching to french. – more... I was part of the team and we used to cooperate with each other very well. the hardest part of the job was, that we were supposed to stand behind the front dest for 8 to10 hours in high heels. The most enjoyable part of the job was the international atmosphere and customers who were really nice. – less

Busy days -- Opportunities to grow , great work environment

The most enjoyable parts of my job are my teams and the creative problem solving we employ each and every day.

The schedule at this job fit my school schedule. On top of that the benefit was great along the Perk as an employee

best job I ever had
wish I could go back
very effecient and professional

This is the company where I started my accounting career. They are very good about hiring within and giving their employers a chance to move up within the company.

Accor owns Motel 6 and other hotels overseas. Accor offers computer training courses for example. Excel, Microsoft word, etc.

Work for company for some yrs and before I left I gave them 2 weeks notice and after I left I heard they denied the fact I did give them the notice.

A empresa buscava o trabalho em equipe e organizava constantes reuniões, festas e viagens a fim de unir e harmonizar todos no ambiente de trabalho, mantendo o colaborador sempre motivado ao trabalho em um ambiente agradável.