Keysight Technologies jobs
- Keysight TechnologiesWinnershPostedPosted 6 days ago·
- Our mission as a Support Order Management Team is high customer satisfaction through excellent service and a high level of personal competence.
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- Keysight TechnologiesWinnershPostedPosted 2 days ago·
- Carry out assigned calibration & repair of electronic test equipment in accordance with Customers/ Keysight requirements.
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- Keysight TechnologiesWinnershPostedPosted 7 days ago·
- Gain knowledge of the current and future technologies and market trends within the Aerospace, Defence, Semiconductor, Communications and Automotive industries.
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- Caged Tigers South LtdBirminghamPostedPosted 30+ days ago·
- A company who have grown year on year for the 15 years its been operating.
- Following up on new sales enquiries.
- Supporting existing customers and accounts.
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- Keysight TechnologiesTelfordPostedPosted 12 days ago·
- We have a position available in our Telford Service Centre for an experienced Calibration Engineer.
- This will involve Calibration/validation/Repair of…
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- Keysight TechnologiesWinnershPostedPosted 16 days ago·
- We are offering a paid internship for students who are willing to spend their university placement year in our marketing department.
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- Keysight TechnologiesRemotePostedPosted 16 days ago·
- Experience delivering software that leverages OCR technology.
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- Keysight TechnologiesWinnershPostedPosted 28 days ago·
- Knowledge of in-circuit, functional and automated test technologies and techniques would be advantageous.
- The successful candidate will have the responsibility…
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- Keysight TechnologiesTelfordPostedPosted 1 day ago·
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- Keysight TechnologiesTelfordPostedPosted 1 day ago·
- As a Specialist in Operations Procurement & Supplier Management at Keysight’s Global Services Organization (KGSO), you will play a pivotal role in enhancing the…
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- Aston Martin Lagonda LtdGaydonPostedPosted 30+ days ago·
- Automotive battery technology and requirements including battery protection systems.
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- Keysight TechnologiesWinnershPostedPosted 15 days ago·
- The teams are supported by global platforms focused on providing integrated customer experience, optimized, cost-effective operations.
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- Keysight TechnologiesEdinburghPostedPosted 24 days ago·
- We have a position available in our Edinburgh Service Centre for an experienced Calibration Engineer.
- This will involve Calibration/validation of electrical /…
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- Keysight TechnologiesEdinburghPostedPosted 16 days ago·
- This position will involve working in the R&D team and gaining experience in product definition, development (software) and test of new and emerging Vehicle-to…
- Leonardo UK LtdHybrid remote in Bristol BS16PostedPosted 30+ days ago·
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Job Post Details
Customer Service Coordinator - job post
Job details
Here’s how the job details align with your profile.Job type
- Full-time
- Temporary contract
Shift and schedule
- Day shift
Location
Full job description
Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our technical solutions – and our methods for creating them – help connect and secure the world. Learn more about what we do and how we do it.
Our powerful culture has led to us being independently recognized on Fortune 100’s Best Companies List and we are “Great Place to Work” Certified. We’re driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones. And our culture extends far beyond our own walls. Our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability.
At Keysight, Inclusion, Equity & Diversity is an integral part of our core values. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class. We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development. This is Keysight – People and Culture - YouTube
Job Description
The Support Order Management Team is an important contact point for all questions about the service of our products. Our mission as a Support Order Management Team is high customer satisfaction through excellent service and a high level of personal competence. As a Customer Service Representative in the area of Support Order Management for the UK and Ireland, you have extensive knowledge of our services and processes. You are responsible for recording service requests in our order entry system, creating offers and managing the service order from customer inquiry to invoicing. You will also work with local and global service centers, logistics and other internal departments. The activity is very varied, new challenges are guaranteed every day. The focus is on understanding the urgency of customer needs and quickly solving problems. You communicate with our customers via email and act as a competent interface in our international environment; this requires good networking with colleagues in different departments. After thorough training, you will independently process customer inquiries in our Salesforce order processing system, as well as any complaints that may arise.
You will be in charge of:
- Preforming the administration support to our customers service representatives, ensure that we are managing the repair/calibration requests
- Data entry of the service requests, adding prices and data as per the customer’s requirements, raising quotes and dealing with customer’s queries.
- Handling customer collection requests
- Assigning emails to the Customer Service representatives
Job Qualifications
- Customer service experience, in a fast paced customer service environment
- Typically 2 to 3 years relevant experience in an administrative role.
- Must have excellent written, verbal and presentation skills
- Excellent team work, with a proactive mentality
- Must be detail-oriented and have excellent customer service, organizational and follow-up skills
- Must be able to interact effectively and cooperatively with employees at all levels
- Must be able to operate in a complex organization and handle multiple tasks simultaneously.
- High level of initiative, creativity, flexibility and ability to work in a team.
What we offer
- Temporary contract
- Competitive salary and package of benefits
- Individual training curriculum
Job Function
Business:
Keysight Global Sales - Europe
Employment Program:
Internal Temporary Worker
Duration (temp position only):
13 - 24 months
Relocation Benefits:
No
Shift:
Day Job
Schedule:
Full Time (F)
Travel Required:
None
Staffing Recruiter:
Irene Valero Pizarro
Candidates can be considered to work from the following locations:
EMEA : United Kingdom : Berkshire : Winnersh || EMEA : United Kingdom : West Midlands : Telford
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Careers Privacy Statement
***Keysight is an Equal Opportunity Employer***